At Cybex - Goodbaby International, I handle CRM for 7-8 countries, covering nearly every step of the order and delivery process for partners. I’m also the department’s key contact for Salesforce and Sprinklr, and have participated in technical projects involving SAP and the Intranet.
At Beeping, I worked in customer operations, obtaining new customers and supporting existing ones as the company began working with B2B customers. Earlier, at Car Target Group d.o.o., I handled reservations and customer service before moving to claims and complaints, where I also took on damage claims, supplier and affiliate communication, business analytics, TrustPilot, and minor accounting assistance.
