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Bettina Cziráki

@bettinacziraki

Multilingual travel and customer service professional with 4+ years’ experience supporting bookings, hospitality, and memorable guest experiences.

Spain

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What I'm looking for

I’m looking for a remote in customer support, travel coordination, reservations, or hospitality. I’d like to use my language skills and travel experience to help customers, manage bookings, and keep service running smoothly. I value a supportive team, clear communication, and opportunities to learn and grow.

I’m a multilingual travel and customer service professional with over four years of experience across travel agencies, hotel reception, visitor services, and remote travel support. I enjoy helping people find the right solutions, keeping bookings and records accurate, and making each customer interaction feel clear and personal.

In my travel agency roles, I supported customers with travel enquiries and arrangements, used Amadeus and Sabre, and managed details across multiple requests. My hospitality and visitor services experience strengthened my communication, organization, problem-solving, and ability to stay calm when plans change. I’m comfortable working with CRM systems, Microsoft Office, and Google Workspace, and I’m quick to learn new tools and processes.

I speak Hungarian, English (C1), German (C1), and Spanish (B1). I’m especially interested in travel, hospitality, customer support, reservations, and coordination roles where I can combine my attention to detail with my enjoyment of helping people.

Experience

Work history, roles, and key accomplishments

Travel Agency Administrative Specialist

Lovasi és Társai Tourist Kft. Travel Agency

Jan 2024 - Jan 2026 (2 years)

Supported customer and administrative requests while maintaining accurate customer and booking information. Handled booking-related requests and coordinated with colleagues to resolve outstanding customer requests.

Customer Support Administrative Support Booking Management Customer Records Management Coordination Attention To Detail Multitasking

Remote Customer Service & Travel Support Assistant

IBUSZ Travel Agency

Jan 2023 - Jan 2024 (1 year)

Provided remote customer support via email, chat, phone and online channels. Responded to customer enquiries regarding bookings, services, and travel arrangements, and followed up on open enquiries.

Customer Service Email Support Live Chat Phone Support Customer Query Resolution Records Management Coordination

Receptionist

Gizella Hotel Kft.

Jan 2022 - Jan 2023 (1 year)

Served as a key customer contact, handling reservations, enquiries, requests and service issues. Managed check-ins, check-outs and payments while handling multiple requests in a fast-paced environment.

Customer Service Reservations Check in Check out Payment Handling Issue Resolution Multitasking