At Community Financial Bank & Citizens State Bank of Cadott, I processed ACH transactions, wire transfers, and debit card disputes, and supported daily deposit operations.
I conducted internal operations audits, including ACH and wire transfer audits, reviewing procedures, accuracy, and operational controls. I also achieved zero-error results on ATM and vault audits.
I investigated fraud and identity theft matters and supported BSA/AML, KYC, OFAC, FinCEN, SAR, and CTR processes. I partnered with executive leadership on FDIC audits and regulatory examinations, and prepared quarterly risk assessment reports for the Board of Directors.
At Phillips Veterinary Clinic, I maintain records, billing documentation, and administrative workflows, while coordinating daily office processes and helping resolve billing and administrative issues.

