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Miranda Steliga

@mirandasteliga

Banking operations and internal audit professional who conducted ACH and wire audits and investigated fraud at multi-branch banks.

United States
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At Community Financial Bank & Citizens State Bank of Cadott, I processed ACH transactions, wire transfers, and debit card disputes, and supported daily deposit operations.

I conducted internal operations audits, including ACH and wire transfer audits, reviewing procedures, accuracy, and operational controls. I also achieved zero-error results on ATM and vault audits.

I investigated fraud and identity theft matters and supported BSA/AML, KYC, OFAC, FinCEN, SAR, and CTR processes. I partnered with executive leadership on FDIC audits and regulatory examinations, and prepared quarterly risk assessment reports for the Board of Directors.

At Phillips Veterinary Clinic, I maintain records, billing documentation, and administrative workflows, while coordinating daily office processes and helping resolve billing and administrative issues.

Experience

Work history, roles, and key accomplishments

PC
Current

Office Manager

Phillips Veterinary Clinic

May 2024 - Present (2 years 5 months)

Maintain accurate and confidential digital and physical records, billing documentation, and administrative workflows. Coordinate daily office processes, scheduling, and operational documentation in a high-volume veterinary practice.

CC

Operations Manager / Internal Audit Manager / Regional Operations Supervisor

Community Financial Bank & Citizens State Bank of Cadott

Mar 2009 - May 2024 (15 years 2 months)

Processed ACH transactions, wire transfers, and debit card disputes, along with stop payments, account transfers, daily exceptions, NSF reports, and large-item processing. Conducted internal operations audits, including ACH and wire transfer audits, and investigated fraud and identity theft matters.

Education

Degrees, certifications, and relevant coursework

Northcentral Technical College logoNC

Northcentral Technical College

Certificate in Leadership Development, Leadership Development

2013 - 2016

Earned certificates in Leadership Development and Organizational Development.

Northcentral Technical College logoNC

Northcentral Technical College

Certificate in Organizational Development, Organizational Development

2013 - 2016

Earned certificates in Leadership Development and Organizational Development.

PS

Prentice High School

Honors Diploma, General Studies

Earned an Honors Diploma.

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