Alexandra Burns
@alexandraburns
Detail-oriented financial and operations specialist with project management expertise.
What I'm looking for
I am a detail-oriented and results-driven financial and operations specialist with over 12 years of experience in banking and 3 years in project management. My career has been marked by a proven track record in managing high-volume financial transactions, ensuring regulatory compliance, and providing oversight of sensitive client accounts. I am adept at reviewing legal and financial documentation, supervising teams, and managing cross-functional projects, all while upholding fiduciary accountability.
At U.S. Bank, I have directed daily operations for a high-volume branch, focusing on auditing transactions and managing client accounts. My role as a Project Manager involved leading the planning and implementation of new operational procedures, collaborating with compliance and executive leadership to enhance efficiency and client onboarding. I am committed to accuracy and delivering client-focused service in high-stakes environments, fostering a high-performance culture that prioritizes service to at-risk clients.
Experience
Work history, roles, and key accomplishments
Branch Manager / Licensed Life & Health Insurance Agent
U.S. Bank
Jun 2012 - Present (13 years 2 months)
Directed daily operations for a high-volume branch, including auditing transactions, managing client accounts, and implementing security protocols. Supervised a team of bankers, providing coaching and development with a focus on precision, customer service, and regulatory requirements.
Project Manager – Internal Program Development
U.S. Bank
Jan 2020 - Dec 2023 (3 years 11 months)
Led the planning, development, and implementation of new operational procedures and service tracking systems within the branch. Oversaw multiple process improvement initiatives, including the rollout of client risk assessment models and internal reporting structures.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education.
College of Southern Nevada
Associate's Degree (In Progress), Business Administration
Undertook three years of college studies focusing on Business Administration. Gained foundational knowledge in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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