At Capital One Bank, I executed audit workstreams across first-line business risk offices and second-line functions, including enterprise risk, operational risk, third-party risk, business continuity, and payment risk. I developed testing plans and assessed control design and operating effectiveness using COSO principles.
In the Small Business Risk Office, I tested regulatory controls and developed monitoring improvements to address identified gaps. I also completed Process Level Assessments within LAUNCH governance to evaluate operational risks and controls.
As a Principal Associate, Branch Inspector, I conducted unannounced branch inspections and prepared reports outlining findings, control gaps, and recommended corrective actions. Earlier, I delivered conversion training during the North Fork Bank transition to Capital One and supervised employees in the Telephone Express Division.

