Miracle Ike

Supported content teams and business owners with calendar, email, and task management. Created reports, maintained project trackers, and coordinated content workflows via Trello and Google Workspace. Ran email marketing campaigns that improved client retention by 35%.

Provided calendar coordination, inbox management, and project scheduling for C-suite clients. Reduced turnaround time on executive tasks by 40% using automation and Notion dashboards. Assisted in onboarding remote staff across multiple time zones.

Scheduled patient appointments and managed clinical email correspondence for a mobile health project. Ensured compliance with healthcare data privacy protocols. Led drug-awareness initiative for 700+ students as part of Project Zero Pills.

Monitored KPIs on DOMO for team performance. Coached representatives on customer handling and compliance standards. Improved transfer success rates to licensed advisors.

Coordinated daily operations, managed shared drives, and streamlined documentation for HR teams. Scheduled interviews, processed timesheets, and liaised between clients and outsourced teams. Created weekly performance dashboards in Google Sheets.

Managed live chat and email support for SaaS users. Assisted with client onboarding and product walkthroughs. Documented FAQs and helped reduce support tickets by 30%.

Managed shooting schedules, logistics, and on-site coordination for local and international productions. Handled travel, contracts, and communications using StudioBinder, Drive & Trello.

Studied Public Health at the University of Calabar, focusing on health-related disciplines. Gained knowledge in public health principles and practices.