Miracle Egwuatu
@miracleegwuatu
I resolve customer enquiries and manage high-volume phone, email, and chat support.
NigeriaWhat I'm looking for
At Kinzel Benefits, I handled 50+ inbound and outbound calls daily, completed quality transfers that generated sales, and followed standard scripts.
Previously at Pearls Collections, I responded to customer enquiries, complaints, requests, and follow-ups while coordinating customer and business orders. I maintained digital records, spreadsheets, and operational documents for reporting and easy retrieval.
I'm comfortable working remotely, learning new tools quickly, managing schedules, and ensuring customers have a great experience.
Experience
Work history, roles, and key accomplishments
Telemarketer
Kinzel Benefits
Feb 2026 - Aug 2026 (6 months)
Answered 50+ inbound and outbound calls daily, carried out quality transfers that generate sales, and adhered to standard scripts.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Botany
Completed a Bachelor of Science in Botany at Nnamdi Azikiwe University, Awka, Anambra State in 2023.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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