Owoidoho Ekere
@owoidohoekere
I resolve customer enquiries and support remote operations across phone, email, and digital channels.
What I'm looking for
I've handled customer enquiries, complaints, follow-ups, and service requests at Titi Calls, building positive relationships through empathy, active listening, and clear communication.
In remote customer support and virtual assistant work, I manage emails, appointments, customer records, reports, spreadsheets, and daily documentation. I support clients with timely, accurate communication while coordinating customer-facing workflows and maintaining operational records.
I'm eager to bring my call centre, customer service, and administrative support experience to a Call Centre Representative or Cold Caller role.
Experience
Work history, roles, and key accomplishments
Call Centre Representative
Titi Calls
Jan 2023 - Dec 2024 (1 year 11 months)
Handled customer enquiries professionally via telephone and digital channels, resolved complaints, and maintained accurate documentation of interactions.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Education, English
Bachelor of Education Technology in English from the University of Calabar, completed in 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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