Mikhae Cnnro
@mikhaecnnro
Motivated healthcare customer service representative focused on accurate, empathetic member support.
What I'm looking for
I am a highly organized and motivated healthcare customer service representative with experience handling high-volume inbound inquiries and verifying insurance eligibility. I bring a strong work ethic, keen attention to detail, and consistent, accurate documentation practices.
At Wipro Philippines I assisted members with troubleshooting and issue resolution, ensuring timely and precise records while supporting team objectives under pressure. I also supported classroom activities and student needs during a work-immersion assistant teacher role.
I communicate clearly, collaborate well with teams, and leverage MS Office and Google Suite to improve efficiency; I am eager to contribute to a customer-focused organization that values reliability, learning, and quality service.
Experience
Work history, roles, and key accomplishments
Healthcare Call Center Associate
Wipro Philippines Inc.
Sep 2023 - Dec 2024 (1 year 3 months)
Handled high-volume inbound healthcare inquiries, verified member policies and insurance eligibility, and resolved issues while ensuring accurate and timely documentation.
Assistant Teacher
Notre Dame Academy
Feb 2023 - Mar 2023 (1 month)
Assisted with lesson planning and classroom activities, supported students' academic and behavioral needs, and maintained student records and classroom organization.
Education
Degrees, certifications, and relevant coursework
Sangat National High School
Senior High School Diploma, Senior High School
2021 - 2023
Grade: With High Honors
Completed Senior High School with High Honors, focusing on general academic coursework and practical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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