Yuji Motoharu

YM

Open to opportunities

Yuji Motoharu

@johnedward

Dedicated professional with strong experience in customer service and support.

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated and versatile professional with extensive experience in customer service, delivery support, and administrative coordination across various industries, including healthcare, education, and BPO. My strong communication skills and technical troubleshooting abilities have allowed me to excel in fast-paced environments, where attention to detail is paramount.

Throughout my career, I have successfully managed customer inquiries, resolved delivery issues, and coordinated healthcare admissions processes. My role as a Learning Integration Specialist involved implementing educational technology and collaborating on instructional strategies, showcasing my adaptability and commitment to enhancing user experiences. I take pride in providing exceptional support and ensuring customer satisfaction in every interaction.

Experience

Work history, roles, and key accomplishments

TA

Delivery Support

TaskUs

Dec 2024 - Aug 2025 (8 months)

Handled customer inquiries regarding food delivery concerns. Resolved delivery issues promptly and ensured customer satisfaction.

Customer Service Communication Problem Solving Customer Satisfaction

RS

Intake Support / Coordinator

RB Robinos Review Services

Jan 2022 - Nov 2024 (2 years 10 months)

Managed healthcare admissions process including patient information intake and insurance verification. Set appointments, scheduled patients, and monitored incoming cases via portals.

Patient Information Management Insurance Verification Scheduling Data Entry

DI

Learning Integration Specialist

Diwa Learning Systems, Inc.

Aug 2020 - Jun 2021 (10 months)

Assisted in implementing educational technology for teachers. Managed learning applications and collaborated on instructional strategies.

Educational Technology Learning Management Systems Instructional Design Collaboration

SI

Care Coordinator

SITEL

Aug 2018 - Jun 2019 (10 months)

Managed employee health insurance and coordinated medical appointments. Handled clerical tasks and scheduling.

Health Insurance Clerical Support Scheduling Administrative Assistance

HI

Technical Support Representative (Tier 2)

Harte-Hanks, Inc.

Aug 2010 - Mar 2014 (3 years 7 months)

Provided support for gaming, phone, internet, and banking services. Managed escalated and supervisory calls.

Technical Support Customer Service Troubleshooting Escalation Management Telecommunications

SU

Customer Support

Sutherland

Apr 2010 - Jun 2010 (2 months)

Delivered front-line customer service and support. Assisted customers with various inquiries and issues.

Customer Service Front Line Support Communication Problem Solving Customer Relations

SO

Technical Support

SITEL OJV

Jan 2009 - Oct 2009 (9 months)

Offered technical assistance for telecommunications services. Resolved technical issues and provided guidance to users.

Technical Support Telecommunications Troubleshooting

Education

Degrees, certifications, and relevant coursework

TU

Tarlac Agricultural University

Bachelor of Science, Information Technology

Graduated with a Bachelor of Science in Information Technology. Focused on developing skills in various aspects of information technology.

Tech stack

Software and tools used professionally

Gmail

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Yuji Motoharu - Delivery Support - TaskUs | Himalayas