Camillus Salagan

I am a dedicated and detail-oriented Customer Service Representative with over 31 months of experience in delivering high-quality customer support. My expertise lies in active listening, conflict resolution, and fostering positive relationships with customers. I thrive in dynamic environments and am eager to leverage my skills in communication, adaptability, and problem-solving to contribute effectively to a new organization.

In my recent role at Optum Global Solutions, I acted as the primary point of contact for customers regarding their medical benefits and services. I educated healthcare providers and patients about insurance coverage, reimbursement options, and available benefits. My ability to work with insurance companies to verify patient eligibility and assist with claims submissions has been instrumental in ensuring customer satisfaction.

Previously, as a Data Entry Clerk at PLGPMI, I honed my skills in data management and accuracy. I maintained updated records and followed up on incomplete tasks, ensuring that all data entries were correct. My commitment to continuous learning and adaptability has allowed me to stay up-to-date on the latest benefit structures and reimbursement procedures, making me a valuable asset in any customer service role.