At DynamiCare Health, I lead business operations supporting $3.5M+ in annual revenue, 27 contracts, 23 states, and a 30-person distributed workforce. I built the operational foundation that helped grow the organization from approximately $500K to $3.5M+ in revenue, while expanding from 5 states and 12 employees to 23 states and 30 employees.
Previously, at Lansil Global, I scaled operations from 3 to 15 client businesses and helped drive 63% revenue growth, building warehouse systems that improved inventory accuracy from 85% to 99% and reduced fulfillment errors to fewer than 10 per week. I also built launch, training, and workforce operations at Sitel for the Costco.com customer support program, leading teams and onboarding more than 180 new hires.
