Ryan Nuechterlein
@ryannuechterlein
Healthcare operations leader with 9+ years scaling provider operations through data-driven KPIs and standardized workflows.
United StatesWhat I'm looking for
I’m a healthcare operations & strategy director focused on building and scaling provider and practice operations across complex, multi-site environments. I design operating models that improve provider capacity, utilization, and performance using data-driven decision making and standardized workflows.
In my current role, I own provider capacity, utilization, and performance across a multi-site surgical portfolio—optimizing scheduling, access strategy, and staffing models to improve throughput and productivity. I lead performance management using KPIs across revenue, productivity, access, utilization, throughput, and staffing, and I’ve grown schedule utilization from 78% to 87% while driving a 15% revenue increase.
I also bring operator-strength in process redesign, provider lifecycle strategy, and cross-functional alignment across product, finance, and clinical leadership. Through Lean Six Sigma methodologies, I’ve identified more than $700K in annual cost savings, and I use tools like Tableau, Epic, and custom dashboards to uncover capacity constraints and recover revenue leakage.
Experience
Work history, roles, and key accomplishments
Administrative Director, Surgery
Mount Sinai Health System
Sep 2023 - Present (2 years 9 months)
Owned provider capacity, utilization, and performance across a multi-site surgical portfolio, improving schedule utilization from 78% to 87% and increasing revenue 15% through standardized workflows across scheduling, intake, referrals, and handoffs. Led KPI-driven performance management and Lean Six Sigma initiatives, recovering >$100K in annual reimbursement losses and identifying >$700K in annu
Business Development Manager
University Hospital at Downstate
Apr 2022 - Sep 2023 (1 year 5 months)
Managed operational performance across 38 ambulatory practices by designing scalable intake and referral workflows to improve urgent referrals from 0% to 75%. Partnered with clinical, operational, and IT teams to align intake processes with provider capacity and system access strategy, and led recurring performance reviews with practice leaders using operational data.
Owned operational performance across a portfolio of hospital partners by building performance dashboards and redesigning referral workflows to improve referral timeliness from 69% to 94%. Served as a key liaison between clinical teams, operations, and executive leadership to standardize workflows and improve execution reliability across institutions.
Hospital Development Manager
LifeCenter Northwest
Jan 2017 - May 2018 (1 year 4 months)
Supported operational execution across multiple hospitals by conducting audits and implementing standardized processes aligned with CMS, Joint Commission, HIPAA, and DOH requirements. Developed training materials and onboarding to improve workflow reliability, compliance, and scalability across hospital partners.
Education
Degrees, certifications, and relevant coursework
SUNY Downstate Health Sciences University
Master of Public Health, Healthcare Administration
Activities and societies: Lean Six Sigma Green Belt
Earned a Master of Public Health with a focus on Healthcare Administration. Also completed Lean Six Sigma Green Belt training.
University of Minnesota
Bachelor of Communications Studies, Communications Studies
Earned a Bachelor of Communications Studies from the University of Minnesota.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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