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Mika Brouillette

@mikabrouillette

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Results-focused administrative specialist with expertise in project management.

United States

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What I'm looking for

I seek a dynamic role that values collaboration and offers growth opportunities.

I am a dedicated administrative specialist with a proven track record of aligning business strategies with operational excellence. My experience spans various roles, including Development Manager at Comporth LLC, where I oversee client relations, accounting, and project management. I thrive in demanding environments, cultivating positive relationships with stakeholders and translating complex information into actionable insights.

Throughout my career, I have successfully managed projects that drive continuous improvement, such as implementing new systems for sales tracking and project management. My ability to maintain efficiency and productivity has been key to my success, as has my commitment to regulatory compliance and financial reporting. I am passionate about leveraging my skills to contribute to organizational success and foster a collaborative work environment.

Experience

Work history, roles, and key accomplishments

Current

Development Manager

Current

Comporth LLC

Oct 2023 - Present (1 year 9 months)

Maintained oversight of functions including client intake/relations, accounting, budgeting, and filing for an expediting firm that secures permits/licensing for construction companies and contractors. Cultivated and strengthened professional relationships with external parties including B2B clients, vendors, regulatory authorities, inspection district supervisors, and contractors.

Client Relations Accounting Budgeting Regulatory Compliance Project Management Sales Business Development Monday.Com WBENC Certification WOSB Certification

Global Travel Advisor

Black Tomato

Jul 2022 - Jul 2023 (1 year)

Curated luxury bespoke travel itineraries tailored to clients' preferences to ensure a seamless and memorable experience. Engaged with prominent clientele to negotiate high-ticket sales.

Client Engagement Negotiation Customer Support

Owner's Assistant/Floater

Abe's Waterfront

Jan 2022 - Dec 2022 (11 months)

Supported the owner with various tasks and acted as a floater to assist where needed. This role involved diverse responsibilities to ensure smooth operations.

Owner Support Task Management Administrative Support Event Coordination Client Relations Inventory Management Customer Service Problem Solving Team Collaboration

C-Level Executive Assistant

Wedge 23 LLC

Jan 2021 - Jul 2022 (1 year 6 months)

Guided the company's onboarding to an online property management system; designed the tenant-facing mobile app to submit maintenance requests with photos that went directly to maintenance staff and pay rent online. Maintained oversight of company financials/accounting, schedule coordination for apartment turnovers and new tenant readiness, readiness checklists for turnovers, new tenant application

Property Management Systems Mobile App Design Financial Management Accounting Scheduling Lease Management Project Management Interior Design

Lead Host/Floater

Good Luck Restaurant

Jan 2013 - Dec 2021 (8 years 11 months)

Managed front-of-house operations and led the host team. This role focused on customer service, reservations, and ensuring a positive dining experience.

Front of House Management Customer Service Team Leadership Conflict Resolution Inventory Management Staff Training Restaurant Operations

Luxury Travel Agent

Vantage Deluxe World Travel

Jan 2019 - Dec 2021 (2 years 11 months)

Curated luxury travel experiences and managed client relationships for high-end travel. This involved extensive knowledge of destinations and client preferences.

Client Relationship Management Sales Negotiation Customer Service Problem Solving

Political Affairs Intern

The Borgen Project

Jan 2019 - Dec 2019 (11 months)

Conducted research and advocacy on global poverty and political issues. This role involved writing and communication to support the organization's mission.

Research Advocacy Report Writing Communication Policy Analysis Public Relations Data Collection Presentation Skills

Legal Assistant – Criminal Defense

The Law Offices of James. Iotto

Jan 2017 - Dec 2019 (2 years 11 months)

Provided legal administrative support in criminal defense cases. Responsibilities included document preparation, client communication, and case management.

Legal Administrative Support Criminal Defense document preparation Client Communication Case Management Legal Research Scheduling Data Entry Confidentiality

Legal Assistant to Managing Partner

Woods Oviat Gilman

Apr 2018 - Aug 2019 (1 year 4 months)

Drafted and organized legal documents, contracts, and filings while adhering to applicable laws. Bridged communications with clients to inform them of case progress and resolve inquiries promptly.

Contract Management Regulatory Compliance Client Communication Calendar Management Trial Preparation Legal Research Metadata Management

Education

Degrees, certifications, and relevant coursework

Arizona State University

Bachelor of Science, Supply Chain Management

Currently pursuing a Bachelor of Science in Supply Chain Management. This program focuses on the principles and practices of managing the flow of goods and services.