Getta Jones

Provided comprehensive administrative support to small business owners and entertainment firms, including travel coordination and expense report management. Conducted market research and internet investigations to supply clients with relevant information, ensuring continuous communication.

Facilitated outbound communication to client customers, successfully coordinating the distribution of safety kits to businesses. Completed and processed order forms accurately, ensuring the timely delivery of safety materials.

Managed applicant tracking system, job postings, and resume screening, improving recruitment efficiency. Organized and executed onboarding programs and coordinated biannual performance review meetings, enhancing overall employee experience.

Developed and implemented tailored communication tools, including scripts and speeches, to enhance EAP and Work Life call management. Produced high-quality visual aids, such as computer-generated graphics, to ensure professional delivery of presentations.

Facilitated client support for a credit repair and financial assistance firm, contributing to the service of accounts exceeding $1 million in annual revenue. Executed comprehensive administrative duties, including email correspondence, document formatting, and the development of training materials for webinars, as well as organizing logistics for executive travel and orchestrating company events.

Completed comprehensive credentialing processes, verifying licenses, board certifications, and conducting background checks for medical providers. Maintained accurate provider profiles within the OMS system, adhering to HIPAA regulations and updating critical information as necessary.

Executed thorough reviews of medical reports to ensure adherence to VA standards, effectively resolving discrepancies by coordinating with medical providers. Facilitated training and development for providers, maintaining the confidentiality of veteran records and ensuring high-quality service delivery.

Managed time entry processes for field technicians, ensuring compliance with financial protocols and timely payroll processing, while enhancing operational efficiency through streamlined procedures. Analyzed and reconciled monthly labor reports, effectively resolving warranty discrepancies and supporting cost-saving initiatives.

Completed a comprehensive program focused on medical billing and coding practices. Gained expertise in healthcare administrative processes and industry standards.