Open to opportunities

Mihaly Bodo

@mihalybodo

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Accomplished IT Specialist and General Manager with 15 years experience.

Hungary

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What I'm looking for

I am seeking a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

With over 15 years of experience in the ICT sector, I have established myself as an accomplished IT Specialist and General Manager. I founded NEAT-TECHNOLOGY Bt., where I lead innovative projects that align IT solutions with business objectives, driving sustainable growth and operational excellence. My expertise spans IT support, infrastructure management, and customer service, ensuring that I deliver top-notch solutions to clients.

Throughout my career, I have successfully managed integrated operations across various roles, including IT Support Engineer at Baker Hughes and Senior Infrastructure Project Manager at General Electric. My commitment to continuous learning is evident through my ongoing Master’s degree in Artificial Intelligence for Business and numerous certifications in IT service management, project management, and cybersecurity. I thrive in dynamic environments where I can leverage my technical skills and leadership abilities to foster collaboration and drive results.

Experience

Work history, roles, and key accomplishments

Current

IT Specialist and General Manager

Current

NEAT-TECHNOLOGY Bt.

Feb 2020 - Present (5 years 3 months)

Founded and lead an IT firm, focusing on implementing advanced technologies and managing integrated operations to align IT solutions with business objectives.

IT Support Infrastructure Design Project Management

Technical Field Support Engineer

Pappas Auto, MOL FRI, Schlumberger Procter & Gamble

Jan 2001 - Sep 2004 (3 years 8 months)

Delivered technical field support across multiple clients, ensuring effective technology implementation.

Technical Support Field Engineering Client Engagement Problem Solving Communication

L2 Systems Engineer

HUMANSoft Kft.

May 2004 - Jan 2005 (8 months)

Provided L2 support and systems engineering services, ensuring operational efficiency.

Systems Engineering IT Support Technical Troubleshooting Documentation

L2 Incident Manager

EDS Hungary Kft

Apr 2005 - Aug 2006 (1 year 4 months)

Managed incident response processes, ensuring timely resolution and client satisfaction.

Incident Management IT Support Team Coordination Problem Solving Communication

General Manager and IT Consultant

Lézer Rendszerintegráció Kft.

Sep 2004 - Aug 2006 (1 year 11 months)

Founded and managed an IT firm, providing consulting services and overseeing operations.

IT Consulting Business Management Team Leadership Strategic Planning

Business Support Analyst

Convergys Hungary Kft.

Feb 2007 - May 2008 (1 year 3 months)

Analyzed business support processes and provided recommendations for improvements.

Business Analysis Process Improvement Documentation Communication

Senior Infrastructure Project Manager

General Electric

Jun 2008 - May 2009 (11 months)

Managed senior infrastructure projects, ensuring successful execution and alignment with corporate strategies.

Project Management Strategic Planning Team Coordination Client Engagement

IT Manager

Origo Film Group

Jan 2010 - Dec 2010 (11 months)

Led IT operations for a movie studio, overseeing systems build projects and ensuring technology alignment with business needs.

IT Management Team Leadership Vendor Management

Infrastructure Consultant

ITT Corporation

May 2011 - Aug 2011 (3 months)

Provided consulting services for infrastructure projects, focusing on strategic planning and implementation.

Project Planning Documentation

Senior Infrastructure Project Manager

General Electric Mahindra

May 2013 - Mar 2014 (10 months)

Managed infrastructure projects, ensuring alignment with business goals and successful project delivery.

Project Management Infrastructure Management Stakeholder Engagement Risk Management Team Leadership

Solution Architect

Hewlett Packard Enterprise

May 2014 - Dec 2014 (7 months)

Worked on the global Storage Upgrade project for Sony, providing architectural solutions and project oversight.

Solution Architecture Project Management Infrastructure Design Client Engagement Technical Consulting

Systems Administrator

Tibeko Kft

Nov 2018 - Feb 2019 (3 months)

Oversaw systems administration tasks, ensuring optimal performance and security of IT systems.

Systems Administration IT Support Network Management Security Management Documentation

Technical Helpdesk

TenzorTech LLC

Aug 2019 - Mar 2020 (7 months)

Managed technical helpdesk operations, addressing client issues and providing effective solutions.

Technical Support Customer Service Problem Solving Communication

IT Consultant

British Telecom

Feb 2020 - Jun 2020 (4 months)

Consulted on IT solutions, providing expertise to enhance client operations and technology integration.

IT Consulting Infrastructure Design Client Management Technical Support Project Management

IT Support Specialist

Help-Express Kft

Oct 2020 - Sep 2021 (11 months)

Supported VIP accounts and government clients, providing specialized IT support and ensuring operational efficiency.

IT Support Customer Service Incident Management Technical Troubleshooting

Customer Support Executive

TCS

Oct 2021 - Jan 2023 (1 year 3 months)

Delivered IT and customer support for Allianz Corporate & Specialty, ensuring high-quality service and client satisfaction.

Customer Support IT Support Communication Problem Solving Team Management

IT Support Engineer

Baker Hughes

Oct 2023 - May 2024 (7 months)

Provided IT support services through Tech People247, focusing on troubleshooting and resolving technical issues for clients.

IT Support Customer Service Incident Management SLA Management

Education

Degrees, certifications, and relevant coursework

ENEB - Escuela de Negocios Europea de Barcelona

Master’s degree, Artificial Intelligence

2024 -

Pursuing a Master’s degree in Artificial Intelligence for Business, focusing on the application of AI technologies to enhance business operations and decision-making processes.