Open to opportunities

Miguel Quintanilla

@miguelquintanilla

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IT consultant with extensive experience in sales and problem-solving.

Sweden

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What I'm looking for

I am seeking a dynamic role where I can leverage my IT and sales expertise to drive innovative solutions and foster client relationships.

With over a decade of experience in IT and sales, I have honed my skills in providing innovative solutions for various industries, including automotive and telecommunications. My journey began as an IT technician at ALBO Bolivia, where I ensured the smooth operation of systems for customs and warehousing. This role laid the foundation for my career, allowing me to develop a strong understanding of IT security and account management.

As an Account Manager and IT Architect at LOGRA Bolivia, I collaborated with major clients like Ericsson and MAERSK, delivering tailored logistics solutions and performing BI analysis to optimize resources. My passion for problem-solving led me to roles in customer support and sales, where I thrived in challenging environments, helping clients navigate complex IT solutions. Most recently, I worked as an IT consultant at Angaros AB, focusing on B2C sales and database management, further solidifying my expertise in the field.

Experience

Work history, roles, and key accomplishments

Advisor Agent

Verifone

Jan 2023 - Sep 2023 (8 months)

Provided support for payment terminals, assisting businesses in connecting to banks and card schemes, and guiding customers on terminal usage.

Payment Processing Technical Support Communication Skills Problem Solving Sales Support

Consultant

Angaros AB

Aug 2022 - Dec 2022 (4 months)

Worked as an IT consultant, developing marketing strategies and websites for B2C sales. Assisted in database management and server installations.

Web Development Database Management IT Consulting Marketing Strategy Data Analysis Project Management

Advisor

Webhelp Malaga

Jul 2020 - Jun 2021 (11 months)

Supported sales and coaching for new hires, enhancing team performance and customer service quality.

Coaching Sales Support Team Leadership Customer Service Training Communication Skills Performance Sales Strategy

Advisor

Webhelp Norrköping

Sep 2019 - Jul 2020 (10 months)

Provided technical support and sales for telephone subscriptions, broadband, and TV services. Solved customer issues and offered communication solutions.

Technical Support Sales Customer Service Telecommunications Problem Solving Communication Skills Sales Strategy Product Knowledge

Account Manager/IT Architect

LOGRA Bolivia

Jul 2015 - May 2019 (3 years 10 months)

Managed logistics solutions for clients in the automotive and telecom industries. Conducted BI analysis and KPI measurements to optimize resources and time.

Business Intelligence KPI Analysis Client Communication Project Management Data Analysis Customer Relationship Management

IT Technician

ALBO Bolivia

Jan 2011 - Jul 2015 (4 years 6 months)

Responsible for ensuring the functionality of various IT systems for customs and private warehousing. Managed employee IT accounts, security installations, and overall IT security.

IT Security System Administration Account Management Technical Support Troubleshooting Network Security