MK

Open to opportunities

Michelle Kim

@michellekim1

I optimize revenue systems, automate GTM workflows, and improve Salesforce data quality.

What I'm looking for

I'm looking to improve GTM efficiency through scalable revenue systems, AI-driven automation, strong data governance, and cross-functional partnerships across Sales, Marketing, and business operations.

I've optimized revenue systems and GTM workflows at Bosa Properties and Uptempo, partnering across Sales, Marketing, business operations, and technical teams to support scalable growth.

At Bosa Properties, I led the end-to-end implementation of Salesforce Sales Engagement, reducing manual sales activities by 80%. I also led CRM data governance work that reduced duplicate records by 35%, managed Salesforce, Pardot, DocuSign CPQ, and CRM-to-Yardi integrations, and delivered reporting for business teams and executive leadership.

I've translated operational requirements into scalable technology solutions, coordinated releases across sandbox environments, and supported Agile delivery through sprint planning, backlog grooming, scoping, and retrospectives.

Before moving into revenue systems, I was Uptempo's top-performing SDR in meetings booked and led onboarding, coaching, outbound playbooks, and sales engagement programs. I'm passionate about AI and automation, including Claude-powered workflows that streamlined Jira tickets, user stories, acceptance criteria, and release planning.

Experience

Work history, roles, and key accomplishments

BI

Revenue Systems / Salesforce Administrator

Bosa Properties Inc.

Sep 2022 - May 2026 (3 years 8 months)

Administered and managed the company's core revenue technology stack, including Salesforce, DocuSign, and Pardot. Led the end-to-end implementation of Salesforce Sales Engagement, reducing manual sales activities by 80%.

Salesforce Docusign Pardot Sales Engagement CPQ Yardi Data Governance Workflow Automation Reporting Claude AI Jira Agile Change Management

Education

Degrees, certifications, and relevant coursework

UI

University of Idaho

Bachelor of Science, Business Marketing

2015 - 2019

Activities and societies: Member of the University of Idaho Women's Golf Team, NCAA D1; Full-Ride Athletic Scholarship Recipient.

Bachelor of Science in Business Marketing from the University of Idaho, completed from 2015 to 2019.

Tech stack

Software and tools used professionally

Salesforce

DocuSign

Jira

HubSpot

ZoomInfo

LinkedIn Sales Navigator

Pardot

Allocadia

LeanData

Bridge

Agentforce

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