Sid Arora

• Design and deploy advanced Make.com workflow automations and API webhooks for digital businesses. • Build custom AI tools, scrapers, and automated voice agents to eliminate manual data entry. • Manage CRM data flows, automated email sequences, and high-converting customer onboarding processes.

Designed and deployed advanced Make.com workflow automations and API webhooks for digital businesses. Built AI tools, scrapers, and automated voice agents to reduce manual data entry and managed CRM data flows and automated onboarding processes.

• Manage end-to-end customer lifecycle operations for a high-volume automotive dealership, overseeing a team of service advisors and CRM coordinators. • Act as the primary liaison between the dealership and OEM backend systems to process claims, track inventory, and maintain industry-leading CSI (Customer Satisfaction Index) scores. • Optimize post-sale service workflows and implement rigorous dat

• Spearheaded revenue operations (RevOps) strategies by managing Salesforce CRM and Salesforce Marketing Cloud configurations for a nationwide sales force. • Automated reporting and data hygiene processes, bridging the gap between sales and marketing teams using tools like Aventri and Seismic. • Acted as the primary CRM administrator, training sales reps on best practices and ensuring pristine dat

Led RevOps strategies by managing Salesforce CRM and Salesforce Marketing Cloud configurations for a nationwide sales force. Automated reporting and data hygiene processes using Aventri and Seismic, served as primary CRM administrator and trained sales reps on data architecture, and streamlined event management and client distribution data to support executive KPI tracking.

Honours Bachelor of Commerce with a focus on Management Economics & Finance (Finance emphasis) at the University of Guelph.