Open to opportunities

Jeanne Kwok

@jeannekwok

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Revenue Operations Specialist with expertise in data-driven analysis.

Canada

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What I'm looking for

I am looking for a role that fosters collaboration, encourages strategic insights, and offers opportunities for professional growth.

I am a Revenue Operations Specialist with a strong background in go-to-market operations and tech stack management. My expertise lies in leveraging data-driven insights to enhance team productivity and streamline workflows in fast-paced SaaS environments. I have successfully improved speed-to-lead metrics, reduced no-show rates, and optimized SAL:DQ ratios, showcasing my ability to drive significant operational improvements.

In my recent role at Procurify Technologies, I utilized sales trend analysis to refine lead generation tactics, contributing to a healthier sales pipeline. My collaborative approach with cross-functional teams has ensured alignment in sales engagement strategies, ultimately enhancing revenue generation. I am passionate about utilizing technology to boost efficiency and improve user experiences, managing a suite of GTM technology stacks that include Salesforce and Outreach.

Experience

Work history, roles, and key accomplishments

Current

RevOps Specialist

Current

Procurify Technologies Inc.

Aug 2023 - Jan 2025 (1 year 5 months)

Utilized data-driven insights to refine lead generation tactics and improve pipeline health. Collaborated with cross-functional teams to align sales engagement strategies and managed GTM technology stacks to enhance user onboarding and streamline workflows.

Salesforce Outreach Gradient Works ZoomInfo Data Analysis Workflow Optimization Cross Functional Collaboration Lead Generation Pipeline Management

Campaign Manager

Procurify Technologies Inc.

May 2022 - May 2023 (1 year)

Spearheaded the execution and optimization of over 30 sales engagement campaigns, enhancing the sales pipeline. Maintained data accuracy and provided strategic recommendations based on campaign performance metrics.

Campaign Management Sales Engagement Performance Metrics Marketing Material Organization Inbound Marketing Outbound Marketing Reporting Optimization

Operations Agent

National Bank Financial

Oct 2021 - May 2022 (7 months)

Managed cheque issuance and securities processing, ensuring compliance with regulations. Generated reconciliation reports and facilitated communication with investment advisors to enhance client service reliability.

Compliance Client Communication Administrative Support Financial Accuracy Problem Solving

Marketing Manager

AsiaPac Net Media Limited

Jul 2017 - May 2020 (2 years 10 months)

Conducted analysis of SEM and display ad campaigns, enhancing ROI by 20%. Led cross-functional collaboration to boost web visibility and managed the overhaul of the corporate website and CMS.

SEM Display Advertising SEO Web Development Content Management Systems Project Management User Acceptance Testing ROI Analysis Cross Functional Collaboration Digital Marketing

Education

Degrees, certifications, and relevant coursework

The University of Hong Kong

Bachelor (Hons), Geography & Comparative Literature

2004 - 2007

Studied Geography and Comparative Literature, focusing on the interrelationship between human societies and their environments, as well as the analysis of literary texts across cultures.