Open to opportunities

Michelle Asemah

@michelleasemah

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Detail-oriented professional with diverse experience in sales and digital marketing.

Nigeria

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What I'm looking for

I am looking for a role that fosters growth and values innovative ideas.

I am a detail-oriented professional with four years of diverse experience in sales, customer service, and digital marketing. My journey has equipped me with a unique blend of skills that I leverage to enhance operational efficiency and customer satisfaction. I am currently pursuing a B.S. in Software Development, which complements my practical experience in the field.

In my recent role as an Auditor at Global Managed Service LLC, I conduct thorough audits on Image Quality and Folder Metadata, ensuring compliance with company standards. My previous positions as an Indexer and Reviewer have honed my attention to detail and ability to meet key performance indicators. I am passionate about using my skills in digital marketing and data analytics to drive business growth and improve customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Auditor

Current

Global Managed Service LLC

Oct 2023 - Present (1 year 7 months)

Conduct audits on Image Quality and Folder Metadata, prioritizing projects based on urgency. Review project details to ensure compliance with accuracy and quality standards.

Auditing Compliance Quality Assurance Project Management Data Analysis

Indexer

Global Managed Service LLC

Apr 2024 - Apr 2024 (0 months)

Indexed ancestry records accurately, meeting KPIs by processing over 200 records daily. Assisted in troubleshooting system errors to enhance workflow efficiency.

Data Entry Troubleshooting

Reviewer

Global Managed Service LLC

Aug 2023 - Sep 2023 (1 month)

Supervised the indexing of records, ensuring quality and compliance with company standards. Provided feedback to indexers to improve workflow and documentation accuracy.

Quality Control Team Leadership Communication Feedback

Assistant

El Casa Meals Catering

Jan 2019 - Dec 2020 (1 year 11 months)

Increased profitability by 18% through strategies to reduce customer wait time. Managed inventory and handled customer complaints to enhance satisfaction.

Customer Service Inventory Management

Sales Attendant

MMIC Ventures POS

Jan 2018 - Jan 2019 (1 year)

Managed cash operations and processed customer transactions efficiently in a high-pressure environment, maintaining accuracy and speed.

Cash Management Pressured Environment High Accuracy

Education

Degrees, certifications, and relevant coursework

Brigham Young University

Bachelor of Science, Software Development

Studied Software Development with a focus on web and computer programming, configuring and resolving software issues, and achieving Programming Learning Outcomes (PLOs).

Allion Certification Online

Diploma, Digital Marketing

2023 - 2023

Completed a Diploma in Digital Marketing covering Social Media Strategy, Content Marketing, Search Engine Optimization, and Data Analytics and Reporting.