Emmanuel john Rexson

I am a detail-oriented data annotation and data entry specialist with over four years of experience in records management and administrative support, plus more than one year in customer service. I prioritize accuracy, security, and timely delivery in all tasks I undertake.

I have indexed and verified over 20,000 historical records with 98%+ accuracy, maintained confidential datasets in compliance with data-protection standards, and performed rigorous quality checks to reduce errors and improve dataset reliability.

In customer-facing roles I resolved 90%+ of issues on first contact, reduced response times by 20% through effective escalation, and supported appointment scheduling and record updates to minimize errors. I collaborate effectively with remote and cross-cultural teams using Google Workspace, Slack, Trello, and MS Teams.

I am currently pursuing a Bachelor's in Communication and hold certification in Social Media Marketing. I am passionate about supporting AI/ML projects through precise annotation and dataset quality assurance, and I adapt quickly to new annotation platforms and CRM systems like HubSpot, Zoho, and basic Salesforce.