Open to opportunities

Michael Nzolani

@michaelnzolani1

Results-driven Sales Development Representative specializing in lead generation, pipeline building, and Salesforce-driven revenue growth.

United Kingdom

Message

What I'm looking for

I’m looking to drive qualified lead generation and revenue growth across enterprise and SMB markets, working remotely when possible. I want to leverage Salesforce, product demonstrations, and prospecting to improve pipeline health and optimize campaign performance.

I’m a Sales Development Representative focused on generating qualified leads, driving revenue growth, and supporting high-performing sales teams in B2B technology environments. I enjoy consultative selling and building strong pipelines through prospecting, qualification, and product demonstrations.

In my most recent role, I delivered Chromebook feature demonstrations, positioned solutions against competitors, and managed Salesforce-based CRM work to improve visibility and conversion. I achieved 100%+ annual Chromebooks sales growth (100 to 200 to 250 units) and exceeded Q4 sales targets by 125% (250 against 200), while overseeing high-volume corporate vehicle deliveries and troubleshooting delays.

Before that, I strengthened my sales and customer-service foundation through retail and corporate-facing roles—consistently meeting sales targets, upselling add-ons and warranties, and handling high-volume multi-channel communication via phone, live chat, and email. I bring campaign performance analysis, reporting, forecasting, and cross-functional collaboration to help optimize outreach and support account engagement.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

Gekko Group

Jan 2024 - Present (2 years 6 months)

Delivered consultative demos of Chromebook features, positioning solutions against competitor offerings and building sales pipelines. Achieved 100%+ annual sales growth and exceeded Q4 sales targets.

Product Demonstrations B2B Sales Prospecting Lead Qualification Sales Pipeline Management Account Engagement Revenue Growth Partner Enablement Sales Reporting Forecasting Cross Functional Collaboration

Retail Sales Assistant

Smyths Toys Superstores

Jul 2023 - Dec 2023 (5 months)

Exceeded sales targets by delivering exceptional customer engagement and responding proactively to customer needs during peak trading periods. Guided customers in product selection and maximised basket value through upselling of warranties and add-ons.

Retail Sales Customer Engagement Customer Service Product Selection Upselling Sales Targets

Order & Delivery Advisor

Tusker

Jun 2023 - Jun 2023 (0 months)

Managed Salesforce CRM data and pipeline processes to ensure accurate records and real-time order tracking visibility. Handled high-volume multi-channel communications via phone, live chat, and email while meeting corporate service standards.

Salesforce Pipeline Management Order Tracking Live Chat Email Support Phone Support Service standards

Customer Service & Sales Representative

Topgolf

Oct 2022 - Mar 2023 (5 months)

Delivered consistent revenue performance in a fast-paced, target-driven environment through consultative selling to corporate and retail clients. Resolved customer concerns and escalations by negotiating solutions under pressure to improve satisfaction, retention, and conversions.

Consultative Selling Corporate Sales Retail Sales Cross Selling Upselling Customer Service Escalation Handling Negotiation Customer Retention

Optician Assistant

Optimise Opticians

Jun 2022 - Oct 2022 (4 months)

Managed inbound leads and end-to-end appointment scheduling, qualifying client needs and coordinating complex diaries. Used enterprise scheduling systems to maximise operational capacity and efficiency.

Lead Management Appointment Scheduling

Sales Assistant

H&T Pawnbroker

Feb 2020 - Mar 2022 (2 years 1 month)

Met and exceeded sales quotas by building trust-based client relationships through consultative engagement. Drove repeat business and delivered against performance targets.

Sales Quota Consultative Selling Relationship Building Performance Targeting

Sales Assistant

Argos

Jun 2015 - Sep 2019 (4 years 3 months)

Generated sales in a high-volume commercial environment by providing consultative, requirement-based recommendations. Maximised revenue through cross-selling warranties, protection plans, and complementary products.

Consultative Selling Customer Needs Qualification Cross Selling Protection Product Recommendations