Zinhle Hlatshwayo

I am a resourceful Sales Development Representative with 8 years of experience driving outbound and inbound lead generation in fast-paced B2B environments. My expertise lies in cold calling, video outreach, and multichannel prospecting, consistently exceeding booked-call targets. I pride myself on being tech-savvy, utilizing CRM tools like Salesforce and HubSpot to deliver clean data and clear KPI reporting, all while maintaining a can-do attitude to fuel pipeline growth.

At MTN South Africa, I averaged 80–100 outbound calls weekly, qualifying 30% as sales-ready opportunities and booking 15–20 qualified meetings per month for Sales Managers. I crafted personalized video pitches and voice notes, boosting my booked-call success rate by 15%. My commitment to excellence is reflected in my ability to surpass monthly lead-conversion goals by 120% through relentless follow-up and targeted messaging. Additionally, I co-led a team of 10 sales reps, driving daily operations and performance metrics while launching local outreach campaigns that generated over 200 inbound inquiries monthly.