Michael Munyao

I’m a highly organized, detail-oriented Senior Administrator with over 8 years of experience managing office operations and providing top-tier administrative support. I coordinate day-to-day functions to keep environments clean, efficient, and fully functional.

In my current role at KENSWITCH LTD, I oversee office management, supplies, equipment, and inventory, and I coordinate with building management and vendors for maintenance and facility needs. I also support executives and teams by managing schedules, preparing documents, handling correspondence, and organizing meetings, appointments, and travel arrangements.

Previously at EFT CORP, I strengthened communication and record-keeping by managing incoming calls, emails, visitors, and drafting office memos and announcements. I maintained accurate digital and physical filing systems for contracts, employee records, and confidential information, while tracking and updating office documentation.

I bring a solid background in customer service leadership from Gilanis Ltd, where I supported teams, responded to customer inquiries professionally, and tracked key performance indicators like response times, customer satisfaction, and issue resolution rates. I’m committed to proactive problem-solving, collaboration with cross-functional teams, and creating a positive, productive workplace.