Wilmina Tunje
@wilminatunje
Results-driven administrative professional with 10+ years of experience.
What I'm looking for
I am an experienced administrative professional with over 10 years of expertise in streamlining office operations and enhancing organizational efficiency. My career has been marked by a proven track record in managing communications, coordinating board meetings, and producing comprehensive reports that support evidence-based decision-making. I thrive in remote work environments and am adept at utilizing virtual communication tools to foster collaboration.
Throughout my tenure at Pwani University, I have successfully managed email and phone communications, achieving a 97% response rate within 24 hours. My ability to compile and analyze data has led to a 24% increase in project approvals, showcasing my commitment to operational excellence. I am passionate about contributing to organizational success through effective team collaboration and process optimization.
Experience
Work history, roles, and key accomplishments
Administrative Officer
Pwani University
Aug 2023 - Present (2 years 10 months)
Managed communications and organized departmental priorities, achieving a 97% response rate within 24 hours. Streamlined administrative processes, resulting in a 27% increase in operational efficiency. Compiled and analyzed data for reports, supporting decision-making and increasing project approvals by 24%.
Administrative Assistant
Pwani University
Jan 2012 - Jul 2023 (11 years 6 months)
Organized meetings and managed schedules, ensuring timely follow-ups and accountability. Prepared procurement plans and maintained an efficient document management system, reducing search time by 46%. Achieved 100% compliance in performance contract report submissions.
Administrative Assistant
N W Realite Limited
Sep 2005 - Mar 2009 (3 years 6 months)
Coordinated the CEO’s office and organized corporate events, achieving a 97% positive feedback rate. Maintained personnel records and improved payroll processing accuracy by 15%. Delivered superior customer service, managing inquiries and ensuring timely issue resolution.
Secretary
Musmark Retreat House
Apr 2002 - Apr 2004 (2 years)
Managed front-desk reception and provided excellent customer service, maintaining a 94% satisfaction rating. Organized office files for efficient retrieval and handled bookings with a 100% error-free record. Scheduled meetings and maintained appointment calendars for senior managers.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Master of Strategic Management, Strategic Management
2022 - 2024
Limkokwing University of Creative Technology
Bachelor of Business in Business Administration, Business Administration
2004 - 2007
Kenya Polytechnic
Diploma in Secretarial Studies, Secretarial Studies
1998 - 2000
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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