Michael Abotar
@michaelabotar
IT support specialist blending client-focused service with hands-on technical and cybersecurity training.
What I'm looking for
I am an IT Support Specialist and customer-service driven IT Management graduate with practical experience providing frontline client intake and technical support at the Legal Aid Commission in Accra. I reliably troubleshoot hardware and software, maintain office systems, and keep clear incident logs while treating clients with patience and discretion.
Currently advancing my skills with a Professional Certificate in Cybersecurity at SIIMT University, I combine strong communication and leadership formed at St Mary's Minor Seminary with a commitment to reducing downtime and improving user experience. I build collaborative relationships, document processes thoroughly, and prioritize confidentiality and professional service.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Legal Aid Commission of Ghana
Jan 2024 - Jan 2025 (1 year)
Provided frontline client intake and day-to-day IT support during National Service, maintaining operational systems and ensuring accurate documentation of client cases to reduce staff downtime.
Education
Degrees, certifications, and relevant coursework
SIIMT University
Professional Certificate, Cybersecurity
Professional Certificate in Cybersecurity currently in progress to build foundational cybersecurity skills.
University of Professional Studies, Accra
Bachelor of Science, Information Technology Management
Bachelor of Science in Information Technology Management, graduated in 2024 with training in IT management and support.
St Mary's Minor Seminary, Apowa
Junior Seminary Certificate, Secondary Education
2017 - 2020
Activities and societies: Chapel Prefect (2017–2020)
Completed junior seminary education with leadership responsibilities including serving as Chapel Prefect.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Michael?
You can contact Michael and 90k+ other talented remote workers on Himalayas.
Message MichaelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
