Mia Valentino
@miavalentino
I build scalable operations, automate workflows, and lead teams to improve delivery, efficiency, and revenue.
What I'm looking for
I am an Operations and Project Manager with 10+ years of experience driving operational excellence across digital agencies, startups, and service-based businesses. I specialize in building scalable systems, managing cross-functional teams, and removing founders from day-to-day execution so they can focus on growth.
Throughout my career I have managed 30+ concurrent projects simultaneously, led teams of up to 50 people, and delivered a pipeline of 100+ marketing and creative deliverables per month across Meta, TikTok, and Google. My operational impact is measurable: I have reduced project turnaround time by 33%, cut operational costs by 25%, and slashed client onboarding time by 80% through process automation and workflow design.
I am fluent in ClickUp, Asana, Monday.com, Zapier, Make, and Google Workspace, and integrate AI tools including Claude and ChatGPT into my daily workflow for documentation, automation, and process improvement.
Experience
Work history, roles, and key accomplishments
Fractional COO / Operations Manager
Self Employed
Mar 2016 - Present (10 years 5 months)
Set up business operations and workflows for coaches, service-based businesses, and tech startups. Streamlined operations for 20+ client businesses, improved efficiency by 40%, and managed teams of up to 40 people.
Education
Degrees, certifications, and relevant coursework
Mia hasn't added their education
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Tech stack
Software and tools used professionally
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