A full-time remote role in operations, revenue operations or client implementation, at manager level, with a US or global company. I want to own and improve how things work: systems, processes and data, with room to build rather than only run. Open to contractor or employer of record arrangements, paid in USD, working US business hours.
Looking for a job
Daniel Gonzalez
@danielgn
Operations & implementation manager building the systems US teams run on: CRM automation, client health and onboarding. 7+ years.
ArgentinaWhat I'm looking for
I am an operations and implementation manager with 7+ years across agency operations, client implementation, market research and global professional services. I build the systems a company runs on: CRM automation, client health tracking, pricing architecture and documented workflows.
Today I run operations for a US digital marketing agency with about 50 active clients, reporting to the President with full operational decision authority. I automated the lead-to-CRM pipeline in Make so the CRM stays duplicate free through peaks of 127 new leads a month, built the client health system the team uses daily, and rebuilt delivery with SOPs, templates and a client ticketing system.
Before that, at Park Street, I managed about 20 concurrent implementations and onboarded 50+ international wine and spirits brands into the US market. Earlier I delivered 100+ marketing effectiveness studies at Nielsen (2022 Arthur C. Nielsen Award) and led a team at EY.
Based in Buenos Aires and working US business hours as an independent contractor. Economics degree and a Master’s in Finance. Spanish native, English C2.
Experience
Work history, roles, and key accomplishments
Current
Operations Manager
StratDev
May 2025 - Present (1 year 5 months)
Run operations for a US digital marketing agency (about 50 clients), reporting to the President. Automated the Calendly to Pipedrive lead pipeline in Make, keeping the CRM duplicate free through peaks of 127 leads a month. Built the client health system used daily by 5 people. Rebuilt delivery with SOPs, 20 ClickUp templates and a client ticketing system.
Implementation Manager
Park Street Imports
Aug 2023 - Feb 2025 (1 year 6 months)
Led onboarding processes for 50+ clients, ensuring timely project delivery via Park Street systems
Created and streamlined onboarding processes and documentation for better efficiency
Conducted training, resolved issues, and partnered with management to ensure client success
NI
Executed commercial strategy for Nielsen’s MMM portfolio to boost brand positioning
Developed sales content, insights, and internal tools to support enablement and efficiency
Led cross-functional initiatives, mentoring teams and aligning global stakeholders for innovation
NM
-Delivered 100+ $250K+ marketing studies, boosting project completion by 30% via data-driven sales support
-Ensured timely execution, mentored teams on MMM, and aligned with global standards
-Improved operational efficiency through cross-team collaboration and data accuracy initiatives
Managed 5 direct reports and a 25-person team for US-West region, supporting 20+ clients and 10+ senior engagements.
Improved efficiency through process automation using Power BI and Excel for KPIs, reporting, and analysis.
Trained and mentored 80+ professionals, boosting retention, performance, and team growth through coaching and knowledge sharing.
Education
Degrees, certifications, and relevant coursework
UADE
Master’s degree in Finance, Finance and Management
2021 - 2024
Grade: 4
UNIMET
Bachelor of Economics, Economics and Business
2011 - 2017
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
Argentina
VenezuelaSalary expectations
42k-54k USD
Social media
Job categories
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