Mhd Berhan Alestwani

•Promoted to lead the Account Management team in a fast-paced startup environment, overseeing sales strategy, operations, and client satisfaction across 1,200+ accounts.
•Manage, coach, and train Account Managers to improve upselling techniques, license upgrades, and client retention.
•Partner with the CEO and Managing Partner to set sales targets, develop product implementation strategies, and mo

•Drove $1.2M+ in revenue through upselling licenses and acquiring new clients.
•Awarded Account Manager of the Year for outstanding sales performance and client retention.
•Achieved 85% renewal rate by delivering exceptional service and maintaining strong client relationships.
•Managed a portfolio of ~150 B2C clients, overseeing account growth, retention, and satisfaction.
•Led onboarding sessions

•Drive revenue growth by fostering strong client relationships and executing strategic upselling initiatives
•Negotiate renewal contract terms and pricing structure to maximize revenue and achieve win-win agreements
•Collaborate across sales teams to develop comprehensive account plans, ensuring consistent client engagement and satisfaction.
•Utilize industry insights to craft targeted marketing c

Interact with both current and potential clients; develop the strategy, perform outreach, and diagnose the need clients may have for all Market Intelligence analytical solutions and data services. Responsible for  introducing clients/potential clients to the Market Intelligence solutions and assessing  whether they are a good fit for our products.  



-Generated $6M+ in revenue via up-selling & cross-selling financial products. 

-Negotiated rates & solutions to retain clients and reduce delinquencies. 

-Built relationships with new & existing clients, driving asset growth & portfolio expansion. 

-Sold financial solutions to retail clients in financial hardship and delinquencies to improve investment portfolio and assist in delinquent payment

- Organized the first R DATA PROGRAM workshop for economics students in Concordia University
- Signing authority and main representative of the department to its membership.
- Managing financial and academic issues between students and administration.
- Assigning roles and tasks to each Vice President (financial affairs, administration, internal affairs, external affairs, communication) to

Junior Job Creation Analyst At The ESFD ( Economics Social Fund For Development)
• Benchmarked costs, revenues and profit margins of all jobs in Lebanon.
• Assisted in bank audits to review loans granted to UNDP’s clients.
• Field visits across Lebanese territories to review the pre-disbursements of business loans and verify the implementation of business loans.
• Evaluated clients asking for bus

• Helped clients understand and demonstrate automobile characteristics, capabilities and features.
• Compared and contrasted competitive models.
• Closed sales by overcoming objections, asking for sales, negotiating prices, completing purchases contracts.

Helped clients understand and demonstrate automobile characteristics, capabilities, and features. Compared competitive models and closed sales by overcoming objections, negotiating prices, and completing purchase contracts.

• Rotated through various departments within the firm, (Customer service, sales & accounting) Boat, Private Jets and Car rental, Hotel Quality Inn and Insurance company).
• Provided outstanding customer service by getting to know client’s needs and recommended products and services.
• Identified solutions in sales opportunity that could present added value to the

Pursued a Bachelor's Degree in Economics, specializing in the field of economics.