At Aggie Atelier, I provide day-to-day administrative and executive support, including email management, scheduling, correspondence, and workflow coordination.
I built a Zendesk help center FAQ to streamline customer support and reduce repetitive inquiries.
I also explored and implemented calendar integration between Google Calendar and Microsoft Teams/Outlook for smoother scheduling.
At The Solid Prints, I provided customer support and managed document services, enhancing daily operations efficiency by 50%. I streamlined invoicing, reducing payment delays by 30%, and resolved 70% of digital service issues on first contact.
