Open to opportunities

Safurat Abdulazeez

@safuratabdulazeez

Virtual Assistant and Administrative Assistant skilled in scheduling, communications, research, and client support to keep operations running smoothly.

Nigeria

Message

What I'm looking for

I’m looking for long-term, full-time remote work where I can support business operations, manage schedules and communications, and help customers confidently. I want a fast-paced environment that values reliability, confidentiality, and measurable results.

I’m a highly organized Virtual Assistant and Administrative Assistant with proven experience supporting business operations, managing communications, and solving complex problems with minimal guidance. I draft and manage professional emails, internal memos, and client correspondence with 99.75% accuracy, while maintaining strict confidentiality of sensitive information.

I coordinate meetings and events across multiple time zones, reduce scheduling conflicts by 30%, and turn online research into actionable spreadsheet-based insights. I also track KPIs and project progress, interface professionally with clients and teams, and support customer inquiries via email and chat—always escalating complex issues appropriately and staying dependable in fast-paced, remote environments.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Créer Tech Ltd

Oct 2023 - Aug 2024 (10 months)

Drafted and managed business communications with 99.75% accuracy, and coordinated meetings across time zones to reduce scheduling conflicts by 30%. Conducted online research, supported KPI/project tracking in spreadsheets and tools, and maintained strict confidentiality of sensitive documents.

Administrative Support Online Research Confidentiality Google Workspace

Customer Support Intern

Internflare

Jan 2025 - Present (1 year 4 months)

Provided customer support via email and chat by resolving inquiries and drafting service pitches, follow-ups, and product explanations. Maintained detailed CRM/spreadsheet records, conducted research for accurate responses, and escalated complex issues while handling multiple conversations independently.

Email Support Live Chat Support Online Research Spreadsheets