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Chinwe Ozoemelam

@chinweozoemelam

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I manage remote inboxes, calendars, records, and customer support with dependable, organized follow-through.

Nigeria

Message

What I'm looking for

I'm looking for a long-term remote role where I can grow, support customers or operations, learn new systems, and become a dependable, trusted team member.

I currently support a remote client by managing inboxes and calendars, coordinating appointments, flagging priorities, and keeping tasks moving.

I handle data entry, document organization, task follow-up, and professional written communication on my client’s behalf using Google Workspace and task-management tools.

I’ve also completed practical customer support and IT support training, responding to chat and email inquiries, documenting tickets, identifying issues, and escalating complex requests through Zendesk, Intercom, and Freshdesk.

I’m looking to grow in a long-term remote role where I can bring organized administrative support, warm communication, confidentiality, and reliable ownership to a trusted team.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Remote Client

Manage inbox and calendar, coordinate appointments, and handle data entry and document organization using Google Workspace and task management tools. Communicate professionally with contacts in writing on the client's behalf.

Google Workspace Microsoft Office Task Management Email Management Calendar Management Data Entry Document Management Communication Skills

Customer Support & IT Support Training

Professional Training & Practical Projects

Practiced responding to customer inquiries via chat and email, and trained on helpdesk platforms including Zendesk, Intercom, and Freshdesk. Learned basic IT support processes including ticket documentation, issue identification, and escalation procedures.

Zendesk Intercom Freshdesk Customer Support IT Support Ticket Documentation Issue escalation Data Privacy

Virtual Assistant & Administrative Support Projects

Remote

Practiced managing sample inboxes, calendars, and scheduling for organized daily workflows. Performed data entry and record-keeping using Google Sheets, Microsoft Excel, and Google Workspace, and coordinated tasks using ClickUp, Trello, Asana, and Monday.com.