Elohor Kole

I’m a detail-oriented Administrative and Virtual Assistant with experience supporting teams in remote environments. I handle calendar management, email management, scheduling, document preparation, and customer support, keeping day-to-day operations running smoothly.

In my roles as a Virtual Assistant, I managed calendars, emails, appointments, and schedules to ensure timely internal communication and efficient task coordination. I also conducted online research, maintained digital records and shared folders, and supported social media content scheduling to improve administrative efficiency.

As a Customer Care Representative, I handled customer inquiries, account issues, and service requests while maintaining a high standard of professionalism. I processed an average of 300 customer calls per day while maintaining a 90% resolution rate, ensuring customers received prompt, accurate support.

Across my experience, I’m proactive, organized, and committed to reliable support. I use tools such as Google Workspace, Microsoft Office, Google Drive, Dropbox, OneDrive, Asana, and Trello to coordinate work, track deadlines and project updates, and keep communication clear and organized.