Melanie Depona

Conducted quality audits and performance evaluations based on company standards. Reviewed calls, sales activities, customer interactions, and performance metrics.

Drove sales performance by identifying customer needs and providing suitable solutions. Handled the complete sales process from prospecting and product presentation to closing.

Assisted in daily restaurant operations and staff supervision. Supported customer service, monitored staff performance, and helped maintain cleanliness and food safety standards.

Managed daily store operations and staff activities. Assisted customers, monitored inventory, and coordinated staff schedules to support sales targets.

Assisted customers with products and services, provided sales and customer support, and identified customer needs to recommend suitable products. Maintained accurate customer records and worked towards sales targets.

Handled cashiering and customer transactions, assisted with inventory monitoring and stock records, and maintained organized displays.

Assisted customers with product selection and inquiries, promoted products, and coordinated customer requirements and sales transactions.

Supervised restaurant service activities and assigned staff duties. Assisted customers and handled service concerns while monitoring cleanliness and service standards.

Supervised merchandising activities and staff assignments, monitored product displays and stock availability, and ensured proper product arrangement.

Assisted with daily restaurant operations, supported customer service and food service activities, and assisted with staff coordination and store procedures.

Assisted customers with orders and inquiries, prepared and served food and beverages, and maintained cleanliness of the service area.

Monitored production yield and manufacturing output, and recorded production information and results.

Performed production assembly tasks according to procedures, assisted in assembling and checking products, and followed workplace safety and quality standards.

Completed the CLAPS Community Language Specialization Program in February 2014.

Bachelor of Science in Industrial Technology with a focus on Electronics, completed in 2001.

Completed secondary education at Tarlac National High School from 1992 to 1996.

Completed primary education at Sto. Cristo Elementary School from 1986 to 1992.

Completed the Finishing Course for Call Center Agent NCII.

Passed the Microsoft Digital Literacy Certificate Test in June 2014.