noemi ruth toledo
@noemiruthtoledo
Dedicated sales and training professional with a focus on customer satisfaction.
What I'm looking for
I am a hard-working individual with a strong commitment to showcasing my determination and skills in a challenging work environment. My experience spans over several years in sales and training roles, where I have consistently aimed to enhance customer satisfaction and operational efficiency.
Throughout my career, I have held various positions, including Inbound Sales Agent and Product Trainer, where I developed training materials and facilitated engaging classes. My ability to nurture relationships with customers and provide outstanding service has been a key factor in my success. I am passionate about continuous learning and am eager to take on new challenges that will allow me to expand my knowledge and skills further.
Experience
Work history, roles, and key accomplishments
Customer Account Executive
Transcom Worldwide
Sep 2011 - Present (13 years 9 months)
Supported efforts to simplify and enhance the customer experience by conducting sales needs analysis and developing client-centric product solutions. Achieved monthly unit quotas in data, phone, and video sales, self-generating leads through various outreach methods and maintaining sales databases.
Product Trainer/English Trainer/Quality Assurance Specialist
Teleflora Company
Jan 2010 - Present (15 years 5 months)
Created training materials and delivered informational presentations on company products, facilitating engaging classes and identifying areas for learner improvement. Monitored processes and inspected produced goods to ensure quality standards, proposing measures and improvements to enhance operations and minimize errors.
Inbound Sales Agent
Teleflora Company
Sep 2007 - Present (17 years 9 months)
Responsible for selling company products and services to potential buyers through sales calls, answering customer questions, and providing outstanding customer service. Nurtured relationships with current customers and performed inbound lead follow-up calls, ensuring 100% customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Mindanao State University (MAIN CAMPUS)
Agri-Business Management Technology, Food Processing Technology
Completed tertiary education with a major in Food Processing Technology. Gained knowledge and skills in the field of agri-business and food processing.
Laguindingan National High School
High School Diploma, General Studies
Completed secondary education.
Mauswagon Elem. School
Primary Education Certificate, General Studies
Completed primary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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