Open to opportunities

Janine kris Caballero

@janinekriscaballero

Message

Motivated professional with experience in customer service and management.

Philippines

Message

What I'm looking for

I am looking for a role that offers opportunities for growth and development in a supportive environment.

I am a dedicated and hardworking individual with a strong desire to learn and grow in my career. With experience in various roles, including customer service and management, I have developed a reliable and flexible work ethic that allows me to adapt to different environments and challenges.

Throughout my career, I have honed my skills in operating Microsoft Office applications, particularly MS Excel and MS Word. My experience as a Manager Trainee at BreadTalk Philippines has equipped me with valuable leadership skills, and I have consistently demonstrated my ability to work well in team settings while also excelling in individual tasks.

I am eager to leverage my background in customer service and my commitment to excellence in a new role that allows for professional growth and development.

Experience

Work history, roles, and key accomplishments

Manager Trainee

Flour Inc. Breadtalk Phils.

Apr 2016 - Present (9 years 2 months)

Underwent comprehensive training in store management, operations, and team leadership. Assisted in supervising staff, managing inventory, and ensuring customer satisfaction.

Training Manager Team Leadership Inventory Management Customer Service Microsoft Office

Multipurpose

Don Bosco Network Da Vinci Pizza

May 2015 - Present (10 years 1 month)

Performed various roles including food preparation, customer service, and store maintenance. Supported daily operations to ensure efficient service delivery.

Customer Service Inventory Management Teamwork Multitasking Microsoft Office

Sales Demo

Genesis Canon Marketing Phil, Inc.

Sep 2012 - Present (12 years 9 months)

Demonstrated Canon products to customers, explaining functionalities and benefits. Provided sales support and ensured customer satisfaction.

Sales Support Customer Satisfaction Canon Products Communication Microsoft Office

Sales Demo Executive

Genesis Bankee Trading Inc.

Feb 2012 - Present (13 years 4 months)

Performed product demonstrations and actively promoted merchandise to drive sales. Assisted customers with product selection and provided detailed information.

Sales Merchandise Communication Skills Microsoft Office

Sales Demo Executive

Executive Genesis Trendyworld Marketing

Oct 2011 - Present (13 years 8 months)

Conducted product demonstrations to potential customers, highlighting key features and benefits. Achieved sales targets by effectively engaging with customers and addressing inquiries.

Product Demonstrations Sales Customer Engagement Communication Microsoft Office

Service Crew

Jollibee Guadalupe

Aug 2010 - Present (14 years 10 months)

Provided excellent customer service in a fast-paced restaurant environment. Managed food orders, handled cash transactions, and maintained cleanliness standards.

Customer Service Team Collaboration

Production Worker

Matluster Corp.

Nov 2009 - Present (15 years 7 months)

Responsible for manufacturing processes and assembly line operations. Ensured product quality and adherence to production schedules.

Manufacturing Quality Control Production Teamwork Microsoft Office

Cashier

Super Metro Colon Cooperative

Processed customer transactions accurately and efficiently using a POS system. Managed cash, credit, and debit payments while providing friendly service.

Customer Service Microsoft Office

Education

Degrees, certifications, and relevant coursework

University of Cebu (Main Campus)

Bachelor of Science in Hotel and Restaurant Management, Hotel and Restaurant Management

Completed the first year of the Bachelor of Science in Hotel and Restaurant Management program. Gained foundational knowledge in hospitality operations and management principles.

DMDP Cogon Ramos

Vocational Training Certificate, Food and Beverage Services, Computer Literacy

Undertook vocational training in Food and Beverage Services and Computer Literacy. Developed practical skills in hospitality operations and essential computer applications.