Open to opportunities

Mekaela Rangel

@mekaelarangel

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Detail-oriented CRM specialist driving data accuracy and workflow efficiency.

United States

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What I'm looking for

I seek a role leveraging CRM and data management to improve sales processes and reporting, with growth opportunities and collaborative team culture.

I am a detail-oriented CRM and data management professional with hands-on experience using Salesforce and HubSpot to support sales and customer service teams.

Across retail and sales roles, I consistently ensured data integrity, compiled performance reports, and streamlined workflows to improve decision-making and operational efficiency.

My experience includes high-volume outbound outreach, onboarding and training associates, and producing regular sales and inventory reports that informed district- and company-level reviews.

I bring strong communication, time-management, and research skills, with a proven track record of exceeding sales targets and maintaining accurate records to support revenue growth.

Experience

Work history, roles, and key accomplishments

Sales Development Specialist

EBQ

Jun 2024 - Aug 2025 (1 year 2 months)

Managed full sales cycle using Salesforce and HubSpot, conducting 120+ outbound cold calls daily and maintaining accurate records to ensure data integrity; compiled weekly sales reports and identified key performance indicators.

Salesforce HubSpot Cold Calling Sales Reporting Lead Qualification Data Integrity Microsoft Excel

Team Lead, Merchandiser

Dick's Sporting Goods

Mar 2023 - May 2024 (1 year 2 months)

Evaluated visual merchandising effectiveness using sales data and produced monthly/quarterly/yearly performance reports; onboarded and trained new sales associates on brand knowledge and selling skills.

Visual Merchandising Sales Reporting Onboarding Data Analysis Inventory Management Customer Service Microsoft Excel Training

Receptionist

True Rest Spa

Nov 2022 - Mar 2023 (4 months)

Recorded customer communications from phone and email into databases to build comprehensive profiles, welcomed guests, confirmed arrivals, and processed payments via POS to support daily operations.

Data Entry Customer Service Phone Communication Microsoft Office Time Management

Service Specialist

Floor N’ Decor

Mar 2022 - Jul 2022 (4 months)

Consistently exceeded sales targets and achieved a record single-day sale of $90,000; managed high volumes of client communications and ensured timely entry of daily leads and delivery records into the database.

Sales Lead Management Client Communication Reporting Microsoft Excel

Textile Supervisor

Finish Line

May 2021 - Apr 2022 (11 months)

Contributed to a sales plan that increased comparable store sales 82.6% for a $1.9M store within one year; conducted daily cash audits and generated bi-weekly sales and inventory performance reports for district review.

Team Leadership Cash Handling Audits Sales Analysis performance reporting Customer Service Microsoft Office & Compliance

Sales Associate

Champs Sports

Mar 2019 - May 2021 (2 years 2 months)

Managed point-of-sale operations while proactively collecting customer data to drive reward program participation and maintained high customer service standards to support store performance.