Ayrielle WardAW
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Ayrielle Ward

@ayrielleward

Goal-driven Sales Development Representative with SaaS expertise.

United States

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation.

I am an experienced Sales Development Representative with a strong background in the SaaS industry. My expertise lies in utilizing various CRMs such as Keap, Apollo, Salesforce, and HubSpot to drive sales and enhance customer relationships. I pride myself on my active listening skills, which enable me to engage effectively with prospects and tailor my outreach to meet their specific needs. By employing the SPIN method and leveraging my copywriting abilities, I have successfully nurtured sales cadences that resonate with potential clients.

Throughout my career, I have consistently delivered results, generating an average of 3–6 qualified deals per week and contributing to a 15% increase in overall team sales pipeline. My experience in customer-facing roles has equipped me with the patience and diligence necessary to ensure a positive experience for all prospects. I thrive in both independent and team settings, always striving to exceed goals and deadlines while maintaining a collaborative spirit.

Experience

Work history, roles, and key accomplishments

DC
Current

Sales Development Representative

D. Foster Consulting

Jul 2024 - Present (10 months)

As a Sales Development Representative, I generated an average of 3–6 qualified deals per week through targeted outreach and customized pitches. My efforts contributed to a 15% increase in the overall team sales pipeline and improved lead quality by 30% through in-depth market research.

AG

Client Services Representative

Agero

Jun 2020 - May 2024 (3 years 11 months)

As a Client Services Representative, I managed over 75 inbound and outbound calls daily, exceeding KPI standards. I provided resolutions to clients through effective communication and case management, ensuring high first-call resolution rates.

AL

Assistant Manager

Aldo

May 2020 - Aug 2021 (1 year 3 months)

As an Assistant Manager, I supervised a sales team, increasing productivity by 35% through effective training and coaching. I also managed inventory and ensured a positive customer experience, maintaining high customer review ratings.

Education

Degrees, certifications, and relevant coursework

RC

Rappahannock Community College

Certificate in Tech Sales, Tech Sales

Completed a Certificate in Tech Sales, focusing on the skills necessary for a successful career in technology sales, including customer relationship management and sales strategies.

RC

Rappahannock Community College

Associate of Science, Business Administration

Earned an Associate of Science in Business Administration Management, covering essential business principles, management strategies, and operational practices.

Tech stack

Software and tools used professionally

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