HDHannah Driskill
@hannahdriskill
Highly motivated professional skilled in medical office management.
United StatesWhat I'm looking for
I am a highly motivated professional with a proven track record of improving office procedures and fostering vital relationships within the community. My experience spans over a decade in various roles within the medical field, where I have honed my skills in meticulous record keeping, patient demographics management, and streamlining office processes to enhance patient care.
Throughout my career, I have taken on increasing responsibilities, from a Physical Therapy Tech to an Office Manager, and now as a Patient Representative. I excel in coordinating referrals, scheduling appointments, and ensuring that all patient information is accurate and up-to-date. My commitment to quality improvement and community outreach has been a cornerstone of my professional ethos, driving me to create a welcoming and efficient environment for both patients and staff.
Experience
Work history, roles, and key accomplishments
Patient Representative
University of Arkansas for Medical Sciences South Regional C
Jun 2024 - Present (1 year 1 month)
Coordinates and tracks all outgoing external referrals, schedules appointments for various medical specialists and imaging services. Manages patient communication, including providing appointment details and following up post-appointment, and requests necessary medical records.
Receptionist
North Caddo Medical Center (Plain Dealing Clinic)
Sep 2022 - Present (2 years 10 months)
Managed front office operations, including answering phones, scheduling appointments, and assisting with electronic patient registration. Handled insurance verifications, collected patient payments, and managed medical records requests and documentation.
Patient Access Representative
Springhill Medical Center Physical Therapy
Sep 2017 - Present (7 years 10 months)
Managed patient scheduling, follow-up calls, and comprehensive patient information, including demographics and insurance. Handled insurance verifications, prior authorizations, and managed workers' compensation and motor vehicle accident cases.
Physical Therapy Tech/Office Manager
Jeb Willard Physical Therapy
Jul 2011 - Present (14 years)
Managed office operations, including ordering supplies, scheduling patients, and handling insurance verification and authorizations. Maintained patient records and ensured efficient clinic flow by supervising wellness participants and assisting with patient treatments.
Education
Degrees, certifications, and relevant coursework
Bradley High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Bossier Parish Community College
Some College, Medical Office Management
Undertook studies in the Medical Office Management program.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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