Open to opportunities

Chioma Emeka

@chiomaemeka

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Experienced outpatient rehabilitation office coordinator skilled in clinical operations, billing, and team training.

United States

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What I'm looking for

I seek a clinical coordination or administrative role in a collaborative healthcare organization where I can apply EMR, billing, team training, and compliance skills to improve patient care.

I am an experienced Outpatient Rehabilitation Office Coordinator with a proven record managing multi-location operations in fast-paced healthcare environments. I focus on delivering patient-centered care while ensuring regulatory compliance and efficient workflows.

In my current role at Prestige Rehab I manage occupational, physical, and speech therapy services across more than forty assisted living facilities, oversee patient case creation using ICD-10 and CPT coding, and maintain meticulous documentation in adherence to HIPAA standards.

I train and supervise office assistants in optimal data management practices, conduct regular audits of patient records, and manage billing and collection processes to maintain integrity of patient information and continuity of care. I have also supported high-level administrative and client-facing roles in travel coordination and managed inventory and supply chain tasks in hospital settings.

I hold a B.S. in Business Administration, have been recognized for rapid advancement and operational leadership, and contributed to a national media segment by coordinating clinical and administrative processes. I seek to bring my clinical coordination, EMR, and team leadership skills to a dynamic healthcare team.

Experience

Work history, roles, and key accomplishments

Current

Outpatient Rehab Office Administrator

Current

Prestige Rehab

Mar 2023 - Present (2 years 9 months)

Managed multi-location outpatient therapy operations for geriatric patients across 40+ assisted living facilities, ensuring timely delivery of services and HIPAA-compliant documentation. Implemented ICD-10/CPT coding workflows, trained office assistants, and conducted audits to improve record accuracy and billing readiness.

EMR ICD 10 Coding HIPAA Patient Scheduling Billing Coordination Data Entry

Travel Assistant

DeeLuxe Vacations

May 2020 - Mar 2023 (2 years 10 months)

Provided administrative and client-facing travel support including managing inquiries, coordinating itineraries and travel documentation, and maintaining accurate financial records to ensure seamless client experiences. Accompanied clients on select trips and resolved on‑site issues.

Customer Service Travel Coordination Payments Processing Client Relations Problem Solving

Management Intern

Lewis Street Playhouse

Feb 2019 - Mar 2020 (1 year 1 month)

Supported daily operations and customer service, assisted in marketing initiatives to increase ticket sales, and prepared performance reports for senior management. Contributed to staff training and operational improvements.

Customer Service Operations Support Reporting Staff Training Event Coordination KPI Tracking

Supply Technician

Blessing Health System

Apr 2018 - Feb 2019 (10 months)

Coordinated medical supply orders and distributions across hospital departments, led cyclic inventories to maintain stock levels, and collaborated with procurement and clinical teams to resolve supply issues and ensure continuity of care.

Inventory Management Supply Chain Coordination Documentation Cross Functional Collaboration Stock Audits Healthcare Operations