Tiffani Gulledge

Oversee clinical administrative operations and manage field staff schedules (RN, LPN, MSW, Chaplain, CNA), resolving scheduling conflicts and ensuring orders are processed and compliance with HIPAA and regulatory standards.

Coordinated clinician schedules and patient assessments to improve care delivery, managed scheduling inquiries and Medicare-compliant documentation, and supported case conferences and transfers to ensure continuity of care.

Managed branch administrative operations including payroll, onboarding, HR liaison duties, supply and equipment management, scheduling, and branch financials while supporting multiple branches and training staff.

Coordinated HR and administrative functions, managed payroll and clinician schedules, maintained compliance and documentation for audits, and reduced branch claims balance while supporting multiple branch operations.

Converted paper charts to electronic records, performed chart audits and quality assurance, processed release of information per HIPAA, and managed scanning/uploading and documentation follow-up with providers.

Managed member billing, accounts receivable/payable, bookkeeping and scheduling for childcare staff while handling multi-line phones and improving filing and customer service processes.

Accurately transcribed medical and other audio recordings to written documents, maintained confidentiality, met tight deadlines, and used transcription software to ensure high-quality deliverables.

Developed and maintained custom programs and interfaces to support client marketing needs, managed data lists and office systems, and provided technical support for office computing environments.

Completed Bachelor of Science in Nursing studies at Jacksonville State University.

Completed Associate of Science degree at Gadsden State Community College.