Tee R

Provided direct supervision and leadership for over 20 full-time employees, managing daily activities in a physician's office to ensure efficient operations. Coordinated staffing, coverage, and procedures to meet facility needs in a timely and effective manner.

Provided direct supervision and leadership for 22 full-time employees, organizing work efficiently to ensure continuity of service and patient satisfaction. Built teamwork and maintained effective communication with direct reports and other departments.

Trained new staff as an ACES Team Member and served as an OSHA Officer, educating staff on regulations and compliance. Led weekly huddles to discuss clinic progress and managed patient care tasks including vital signs, examinations, and medication administration.

Greeted and registered patients, verifying and updating demographic information. Interviewed patients to determine financial eligibility for various public assistance programs and counseled them on payment policies.

Collaborated with dental professionals to maintain a teamwork environment and accurately entered data across multiple systems. Created and explained treatment plans to patients, ensuring understanding of options.

Oversaw daily activities of the registration area to ensure departmental standards were met and maintained QA statistics. Assisted clinic manager in educating registration staff on relevant changes.

Activities and societies: National Honors Society – Independence University Chapter.

Completed an Associate of Occupational Studies degree with a focus on Medical Assisting. Gained foundational knowledge and practical skills essential for a career in healthcare.