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Meera Nair

@meeranair1

Salesforce Functional Consultant at Absolute Labs, optimizing Sales and Service Cloud and translating business needs into scalable CRM solutions.

United Kingdom

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At Absolute Labs, I own Salesforce configuration and ongoing optimization across Sales Cloud and Service Cloud. I work with business teams to turn process gaps into scalable solutions, from discovery and design through testing, deployment, and user adoption.

At Hamilton Court FX Ltd, I delivered Salesforce improvements across sales and onboarding, including Conga and DocuSign integrations. Complex automation reduced manual processes by 20%, while reports and dashboards improved visibility of customer and campaign performance by 30%.

Earlier, at IMS Health (IQVIA), I delivered Salesforce solutions for Life Sciences clients including Zambon Group and Novo Nordisk, supporting implementation and the application lifecycle. I began in QA and testing roles, where I tested Salesforce processes and developed automated test scripts using Selenium.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Functional Consultant

Current

Absolute Labs

Jan 2026 - Present (9 months)

Serving as the primary Salesforce platform owner, overseeing end-to-end configuration, scalability, and governance of Sales and Service Cloud. Define and prioritise a backlog of platform initiatives, translating cross-functional business needs into scalable Salesforce solutions.

Senior Salesforce CRM Consultant

Hamilton Court FX Ltd

Apr 2023 - Dec 2025 (2 years 8 months)

Owned the delivery and continuous improvement of CRM products across Sales, Operations, Compliance, Risk and Finance. Led client-facing discovery workshops and delivered end-to-end Salesforce solutions, including integrations with Conga and DocuSign.

Salesforce Product Analyst

IMS Health (IQVIA)

Aug 2021 - Dec 2022 (1 year 4 months)

Delivered Salesforce CRM solutions for global Life Sciences clients, including Zambon Group and Novo Nordisk, supporting customer engagement and commercial processes. Managed the full SDLC for Salesforce applications including integration, testing, and deployment via GIT and COPADO.

Associate QA Engineer

SE Mentor Solutions (P) Ltd

Nov 2019 - Aug 2021 (1 year 9 months)

Ensured quality and alignment of Salesforce CRM systems with business requirements, performing end-to-end testing across leads, accounts, and opportunities. Executed UAT for Salesforce deployments and implemented Agile methodologies to streamline delivery.

Salesforce UAT Functional Testing Regression Testing Testing Automation Selenium Agile Jira TestRail HPALM

ETL Tester

Accenture

Jan 2017 - Jan 2019 (2 years)

Oversaw quality assurance for large-scale CRM and data solutions, conducting functional, end-to-end, and regression testing in Agile environments. Ensured all deliverables met business requirements and quality standards.

ETL Quality Assurance Functional Testing End To End Testing Regression Testing Agile Test Scripts