Open to opportunities

Geetha Ankem

@geethaankem

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Proactive Senior Salesforce Administrator with 7 years of experience.

United Kingdom

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What I'm looking for

I am looking for a role that challenges my skills and offers opportunities for growth in Salesforce technologies.

I am a proactive and results-oriented Senior Salesforce Administrator with over 7 years of experience managing and optimizing Salesforce environments. My expertise spans across Sales Cloud, Service Cloud, and system integrations, where I have consistently driven data integrity and enhanced performance through effective process automation.

In my role at the International Curriculum Association, I successfully administered and optimized Salesforce systems, overseeing configurations for custom profiles and permission sets. I collaborated with cross-functional teams to translate business needs into technical solutions, streamlining workflows and supporting key business objectives. My initiatives in data integrity led to a 25% reduction in duplication, while my development of executive dashboards provided actionable insights that increased efficiency by 15%.

Experience

Work history, roles, and key accomplishments

Senior Salesforce Administrator

International Curriculum Association

Apr 2017 - Oct 2024 (7 years 6 months)

Managed and optimized Salesforce environments for over 7 years, focusing on Sales Cloud and Service Cloud. Collaborated with teams to streamline workflows, enhance data integrity, and deliver actionable insights through advanced reports and dashboards. Led initiatives that improved efficiency and user adoption of Salesforce tools.

Sales Cloud Service Cloud Data Integrity Reports Dashboards Process Automation SQL JavaScript

Senior Salesforce Administrator

International Curriculum Association

Apr 2017 - Oct 2024 (7 years 6 months)

Managed and optimized Salesforce systems, enhancing security and role hierarchy. Collaborated with teams to translate business needs into technical solutions, improving workflows. Developed dashboards and reports for strategic decision-making, increasing efficiency by 15%. Delivered user training to boost Salesforce adoption.

Sales Cloud Service Cloud Data Integrity Process Automation Reports Dashboards SQL JavaScript

Salesforce Junior Administrator

Free2Learn

Aug 2016 - Dec 2016 (4 months)

Designed and configured custom objects and fields to meet organizational needs. Implemented security measures and created insightful reports and dashboards. Managed Web-to-Lead forms to streamline recruitment processes, enhancing efficiency.

Custom Objects Reports Dashboards Web To Lead Jobscience Forms Salesforce Data Loader HTML CSS

Salesforce Junior Administrator

Free2Learn

Aug 2016 - Dec 2016 (4 months)

Designed and configured custom objects and fields in Salesforce to meet organizational needs. Implemented security measures and created insightful reports and dashboards to enhance operational oversight. Managed Web-to-Lead forms to streamline recruitment processes.