Md Arshad Warsi

Handled customer queries regarding flight, train, bus, and hotel bookings, offering solutions and assistance via chat communication. Provided comprehensive support to ensure customer satisfaction and efficient resolution of travel-related inquiries.

Engaged customers, addressed queries, and ensured a positive experience as a chat freelancer. Resolved issues, shared product information, and maintained high service standards, boosting Swiggy's reputation.

Interacted with law students, providing guidance on their coursework and helping them with assignment completion. Facilitated connections with course anchors, performance coaches, and the placement team to support academic and career progression.

Provided email-based assistance to Walmart sellers located in the USA, effectively addressing and resolving their various inquiries and concerns. Ensured seller satisfaction and success on the platform through efficient problem resolution.

Handled a comprehensive range of account issues, order inquiries, and refund concerns for customers. Enhanced overall customer experience by providing effective and timely resolutions.

Successfully managed pre-delivery concerns including order status, special instructions, and address changes, ensuring smooth operations. Effectively addressed post-delivery issues related to food quality and refunds, enhancing customer satisfaction.

Grade: 47%

Completed a Bachelor of Arts degree with a focus on History. Achieved a grade of 47%.

Grade: 80%

Completed Higher Secondary education with a focus on Arts. Achieved a grade of 80%.

Grade: 39.5%

Completed High School education. Achieved a grade of 39.5%.