Open to opportunities

Manoj Rupesh

@manojrupesh

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Dedicated customer support executive with a passion for problem-solving.

India

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What I'm looking for

I am looking for a role that allows me to grow in customer service and develop my skills in a supportive environment.

I am a motivated individual with a strong interest in applying my skills in customer support and problem-solving. My experience as a Customer Support Executive at Corporate Travel Management has equipped me with the ability to manage inbound and outbound voice processes effectively, ensuring customer concerns are resolved in real-time. I thrive in dynamic environments and am committed to delivering exceptional service.

Throughout my career, I have demonstrated critical thinking and teamwork skills, which have been essential in resolving customer issues and enhancing the overall customer experience. My role at Jindalx Intellicom allowed me to assist with live orders and provide support through both chat and voice channels, further honing my ability to adapt and respond to customer needs promptly.

Experience

Work history, roles, and key accomplishments

Customer Support Executive

Corporate Travel Management LTD

Managed inbound and outbound international voice processes for UK clients, ensuring effective communication. Successfully resolved customer concerns in real-time and handled daily operational tasks.

Customer Service Inbound Voice Process Reporting Problem Solving Communication

Zomato DP Delight

Jindalx Intellicom Pvt LTD.

Provided comprehensive resolution support for Delivery Partners (DPs) through both chat and voice channels. Actively assisted with live order management, ensuring smooth operations.

Chat Support Order Management Problem Solving Communication