Manoj Rupesh
@manojrupesh
Dedicated customer support executive with a passion for problem-solving.
What I'm looking for
I am a motivated individual with a strong interest in applying my skills in customer support and problem-solving. My experience as a Customer Support Executive at Corporate Travel Management has equipped me with the ability to manage inbound and outbound voice processes effectively, ensuring customer concerns are resolved in real-time. I thrive in dynamic environments and am committed to delivering exceptional service.
Throughout my career, I have demonstrated critical thinking and teamwork skills, which have been essential in resolving customer issues and enhancing the overall customer experience. My role at Jindalx Intellicom allowed me to assist with live orders and provide support through both chat and voice channels, further honing my ability to adapt and respond to customer needs promptly.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Corporate Travel Management LTD
Managed inbound and outbound international voice processes for UK clients, ensuring effective communication. Successfully resolved customer concerns in real-time and handled daily operational tasks.
Zomato DP Delight
Jindalx Intellicom Pvt LTD.
Provided comprehensive resolution support for Delivery Partners (DPs) through both chat and voice channels. Actively assisted with live order management, ensuring smooth operations.
Education
Degrees, certifications, and relevant coursework
Dr. Shivakumara Mahaswamy College of Engineering
BE, CSE
Studied Computer Science and Engineering. Gained foundational knowledge in various aspects of the field.
St. Theresa Pre University College
Pre University Course, PCMC
Completed 1st PU (PCMC) and 2nd PU (PCMC). Focused on Physics, Chemistry, Mathematics, and Computer Science.
B.N.R Public school
High School Diploma, General Studies
Completed studies at B.N.R Public School. Gained foundational education during this period.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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