MVMaytee Valdez
@mayteevaldez
Customer-focused executive with extensive experience in pharmaceutical sales.
Dominican RepublicWhat I'm looking for
I am a customer-focused, performance-driven executive with extensive experience in pharmaceutical sales, marketing, and communications. My career has been marked by a verifiable success in developing strategic plans that drive execution and increase business growth and revenues. I pride myself on my ability to cultivate relationships that enhance business retention and customer satisfaction.
Currently, I serve as a Medical Doctor at Clínica Rodriguez Santos, where I analyze patient histories and determine the best procedures for their care. My previous roles in customer service at CONCENTRIX and ALORICA have honed my skills in providing exceptional service, even in high-pressure situations. I am proactive and friendly, dedicated to meeting and exceeding expectations at every interaction.
Experience
Work history, roles, and key accomplishments
Medical Doctor
Clínica Rodriguez Santos
Oct 2023 - Present (1 year 10 months)
Analyzed patient's medical history, medication allergies, physical condition, and examination results to verify operation's necessity and to determine best procedure. Referred patients to medical specialists or other practitioners when necessary.
Customer Services
CONCENTRIX
Oct 2021 - Jul 2023 (1 year 9 months)
Offered special assistance to persons such as those who are unable to dial or who are in emergency situations. Reviewed insurance policy terms to determine whether a particular loss is covered by insurance.
Customer Services
ALORICA
Jan 2019 - Dec 2020 (1 year 11 months)
Provided customer service support to clients. Assisted with various inquiries and resolved issues efficiently.
Education
Degrees, certifications, and relevant coursework
Colegio María Inmaculada
High School Diploma, Marketing Technician
Obtained a High School Diploma with a specialization in Marketing Technician. Developed foundational skills in marketing principles and techniques.
IDInstituto Tecnológico de Santo Domingo
M.D., Medical Doctor
Completed a comprehensive medical program to become a Medical Doctor. Gained extensive knowledge in various medical fields and clinical practices.
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
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