Mayank User

Managed end-to-end client onboarding, project coordination, and stakeholder communication for global hospitality and event clients, ensuring high customer satisfaction and timely issue resolution.

Drove development and enhancement of Cvent’s Event Build platform by leading the project lifecycle from requirements gathering and planning through execution and delivery for enterprise clients.

As an IT Project Manager at Cvent, I am responsible for driving the development of our Event Build platform, which empowers global clients to seamlessly manage their event setup needs. With a focus on enterprise accounts, I work closely with clients to help them achieve their goals in organizing large-scale tech events—whether online, in-person, or hybrid. My role involves overseeing the entire pr

Established client relationships to enhance loyalty and drive repeat business. Evaluated clients' needs and created plan of action to provide solutions. Managed key accounts to ensure client satisfaction and maximize revenue opportunities.

As a Senior Consultant at Great Learning, I focus on empowering individuals to upskill and thrive in the rapidly evolving tech landscape by guiding them toward the right learning paths. My role combines consultative sales, onboarding support, and strategic collaboration to enhance the learning experience and contribute to organizational goals.

Key Responsibilities:

Customer Guidance & Enrollment

As a dedicated Sales Operations professional in the IT SaaS industry, I specialize in bridging the gap between sales, product, and customer success, helping clients maximize the value they receive from our solutions. I work closely with our presales team to support deal closures, ensuring a seamless transition from sales to implementation. My primary focus is on accelerating client onboarding, con

Provided end-to-end consulting and support for ZonGuru, helping Amazon sellers manage inventory, monitor stock levels, and identify profitable market opportunities through data-driven analysis and extension insights.

Key Responsibilities:

Customer-Focused Sales: Engaged directly with customers to guide them to the ideal products, offering detailed insights on technical specifications and product functionality. I provided in-depth product demos to enhance their understanding and confidence, contributing to successful sales and a positive in-store experience.

B2B Channel Development: Managed B2B partnerships t

In my role as a Sales and B2B Specialist at Decathlon, I combined hands-on customer engagement with strategic B2B initiatives to drive impactful sales and elevate our brand presence in the corporate sector. My role encompassed both direct-to-customer sales and B2B channel management, allowing me to bridge product knowledge with corporate partnerships for Decathlon's extensive range of sports equip

Managed budgets, resources, and facilities while organizing sports events to strengthen community engagement and enhance brand image.

Managed budgets, resources, and facilities efficiently while organizing successful sports events that strengthened community engagement and enhanced brand image.

Business Development Manager at Net2Source Inc. (responsibilities not specified in source).

Organized Marketing Event for (Best Entrepreneur) through EDC.
Organized CORPORATE CHANAKYA V-1.0 for MBA students through EDC.
Organized and collected J&K relief fund for Flood victims.
Oganized Swachh Bhartiya Abhiyan in college through SRC cell(PROGILENCE)

Activities and societies: Organized Marketing Event (Best Entrepreneur) via EDC; organized Corporate Chanakya V-1.0; collected J&K relief fund; organized Swachh Bharatiya Abhiyan through SRC cell (Progilence).

Completed a Post Graduate Program in Management with a Major in Marketing and Minor in IT. Participated in multiple college events, including marketing initiatives and social impact activities.

Attended Himachal Pradesh Youth Festival at university for cultural activities.
Participated in cultural activities like dance, collage making, origami etc.
Participated in Science Quiz competetions.

Activities and societies: Attended Himachal Pradesh Youth Festival; participated in cultural activities (dance, collage making, origami); participated in science quiz competitions.

Earned a Bachelor of Science in Biology/Biological Sciences. Took part in university cultural and science-related activities and competitions.