Ankit Sapra

Responsible for dealing with USA clients for 16 brands as a Business Analyst. Spearheaded IT sales initiatives by identifying client needs and offering tailored web and mobile solutions. Coordinated with clients, management, and marketing for application design, and managed a team of developers and designers.

Responsible for dealing with USA clients for 16 brands as a Business Analyst, spearheading IT sales initiatives by identifying client needs and offering tailored web and mobile solutions. Coordinated with clients, management, and marketing teams on application design and managed a team of developers, coders, and designers.

Defined project roadmaps and collaborated with clients across E-commerce and Healthcare sectors, working directly with C-level executives to define business goals. Increased client retention by 20% through enhanced business communication and account management, while also reducing development time by identifying system gaps.

Ensured three project teams adhered to Agile values and principles, tracking and communicating progress for over 10 projects to 12 stakeholders and management staff. Removed obstacles and managed risks to enhance team efficiency and effectiveness, ensuring all Scrum activities were tracked and reported.

Sold high-end multimedia and computer products to clients, generating hourly sales of $2000, and effectively coordinated with clients to design solution responses. Provided expert customer service, ensured timely query solutions, and achieved 98% customer satisfaction.

Defined project roadmaps and collaborated with clients across E-commerce and Healthcare sectors. Worked directly with C-level executives and stakeholders to define business goals and product roadmaps. Increased client retention by 20% through enhanced business communication and account management.

Ensured three project teams adhered to Agile values and principles, following client-required processes. Tracked and communicated project progress to stakeholders and management staff. Removed obstacles and managed risks to enhance team efficiency and effectiveness.

Gathered requirements and facilitated JAD/JAR sessions for market research and client feedback management systems, creating BRD, FRD, BPMN, and SRS documentation. Developed mockups and wireframes using design thinking, presenting prototypes to clients, and conducted daily scrum stand-up meetings along with other key Scrum ceremonies.

Gathered requirements and facilitated JAD/JAR sessions for market research and client feedback management systems. Created BRD, FRD, BPMN, and SRS documentation using MS Word and Visio. Conducted daily scrum stand-up meetings and managed Product Backlog, Sprint Planning, Sprint Review, and Sprint Retrospective meetings.

Acted as a pre-sales consultant to convert client inquiries into business, scheduling and leading product demos while building strong rapport with key international clients. Successfully closed inbound and outbound deals through cold outreach and collaborated with the sales team to provide pre-sales support.

Conducted over 100 outbound international calls and email campaigns to generate and qualify leads, consistently meeting quotas. Organized and managed demo schedules for the team, ensuring efficient use of time and resources, and built strong client relationships.

Conducted over 100 outbound international calls and email campaigns to generate leads, consistently meeting quotas. Organized and managed demo schedules for the team, ensuring efficient use of time and resources. Built and nurtured strong client relationships, fostering trust and loyalty.

Played a crucial role in the agile team, working closely with business teams, scrum masters, product owners, and support teams. Bridged communication between end-users and the development team, and gained experience creating Use Case diagrams and Business Process Modeling (BPM).

Played a crucial role in the agile team, collaborating with business teams, scrum masters, product owners, and support teams. Bridged communication between end users and the development team. Experienced in creating Use Case diagrams and Business Process Modeling (BPM).

Acted as a pre-sales consultant, converting client inquiries into business opportunities. Scheduled and led product demos, building strong rapport with key international clients. Successfully closed inbound and outbound deals through cold outreach and provided pre-sales support.

Sold high-end multimedia and computer products, generating hourly sales of $2000. Coordinated with clients to design solution responses and provided expert customer service, achieving 98% customer satisfaction. Utilized comparison processes to secure the best prices and close deals.

Completed a Master of Business Administration, focusing on advanced business principles and management strategies. Gained expertise in areas such as finance, marketing, and operations, preparing for leadership roles.

Pursued a Bachelor of Computer Application, building a strong foundation in computer science and software development. Developed skills in programming, database management, and application design.